Travel Sales Manager

Join Audley Travel and become our next Travel Sales Manager (internally called Regional Sales Manager
). In this pivotal leadership role, you’ll be at the heart of our sales operation—driving performance, developing talent, and shaping the success of your region.

If you're passionate about travel, thrive on leading high-performing teams, and are motivated by delivering exceptional results through others, we would love to hear from you!

Travel Shaped Around You:
The Audley Way

We believe the best trips are those that reflect our client's unique way of seeing the world. For over 30 years, we've been crafting personalised journeys, allowing our clients to create a lifetime of unforgettable memories.

Role Highlights

• Lead High-Performing Teams: Inspire, motivate and manage a team of Country Specialists to maximise sales and deliver exceptional client experiences.
• Drive Sales Performance: Take ownership of your regions sales results, ensuring every enquiry is optimised and converted into unforgettable journeys.
• Develop Talent: Recruit, coach and train your team, supporting individuals from new starters through to top performers.
• Performance Management: Proactively manage performance, setting clear targets and addressing underperformance in line with best practice.
• Operational Leadership: Respond to operational challenges and unexpected events, ensuring the best possible outcomes for clients.

It Would be Great If

• You have experience leading and developing successful sales teams
• You are a confident and inspiring people manager, able to motivate others to achieve results
• You are highly organised with the ability to manage a busy workload and multiple priorities
• You are a clear communicator with strong problem-solving and decision-making skills
• You are passionate about travel and have an appreciation for different cultures
• You are driven by delivering results through your team and comfortable negotiating with suppliers
• You have strong customer service and complaint handling experience
• You have a keen eye for detail and thrive in a fast-paced environment

What's In It For You

• This role is located in our Shepherd’s Bush, London office
• Life insurance & Healthshield health cash plan - money back for costs associated with everyday healthcare (including optical, dental, medical, prescriptions, physio), and access to medical and wellbeing resources such as a GP service, employee assistance programme and counselling
• Holiday - 25 days rising to 30 days with length of service
• A day off for your birthday
• A day off for volunteering to support a charity, local support group or community work of your choice
• Flexible hybrid work options – we ask our employees to join us for a minimum of 3 days a week in the office
• Wellhub – a wellbeing platform that gives you unlimited, discounted access to top gyms, studios, and wellbeing apps
• Benefits Platform – a reward scheme that gives you discounts and cashback with hundreds of retailers
• Enhanced family leave & pension scheme
• Discounted Audley trips (for you and your friends & family) and exclusive access to staff travel discount websites
• Long service awards & sabbatical leave

The Interview Process

Our interview process involves 3 main stages:

• One of our recruiters will review your application personally, and if successful we will invite you to complete a video submission using a platform called Hire Vue. This provides an opportunity for you to answer some questions to help us explore your application further.
• A follow-up call with a recruiter to discuss next steps and share further details on the role.
• The last and final stage is an interview with two of our senior leaders from the hiring team.
• Outcome and final feedback. We also encourage you to provide us feedback, if you wish, to help us improve our recruitment process.

We believe it’s our people that make the difference and who build Audley into the success it is today. We pride ourselves on enabling people to reach their full potential through promoting and celebrating a diverse and inclusive working environment and encourage you to let us know if there's anything we can do to make your application process easier for you for any reason to help you shine!