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Customer Support Manager, HealthTech & NHS

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Second Nature
Full Time position
Listed on 2026-08-17
Job specializations:
  • Management
    Healthcare Management
Salary/Wage Range or Industry Benchmark: 45000 - 65000 GBP Yearly GBP 45000.00 65000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Second Nature in London is seeking a Customer Support Manager to lead our frontline team, ensuring consistently excellent service across NHS contracts, B2C customers and multiple products.

You'll balance people leadership with operations, drive KPI performance, develop the team and work with Product, Ops and Tech to resolve issues.

This role offers hybrid work with 2 days in our London office, a £200/year PD budget and flexible remote options.

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