Customs Operations Supervisor M​/F

Job title

Customs Operations Supervisor M/F

Monday to Friday 9:00 to 17:30, 37.5 hours per week

• Responsible for effective/efficient working practices with the customers.
• Constantly looking to improve GW margins (reduce costs – increase profits)
• All day to day operational activities for named account
• Oversee and manage SLA and contracts between client and Geodis to ensure customs compliance at all times.
• Responsible for extensive reporting including monthly customs reports
• Execution of strategic plans to develop and maintain long-term partnership with the customer and their nominated stakeholders.
• Attend meetings on and off site to develop relationship with customer and other stakeholders
• Working with supply chain management teams where applicable.
• Control over customer interactions in the form of volumes, revenues, and also profitability. All of these are measured on a monthly basis.
• Act as the customer's ambassador internally at Geodis
• Sell complete solutions and concepts in collaboration with internal colleagues and Management
• Capitalise on all sales activities within the organisation
• Organise and work in a project management type approach
• Use cultural difference to positive effect
• Keep internal organisation and Management informed of activities and customer situations
• Work according to the customer and country budget targets
• Contribute to development of team
• Any other responsible tasks as requested by branch management

• Ability to think, plan and act strategically
• Tactical approach – to visualise the next development point
• Must have a holistic view of operations and be able to get results through others
• Multi-modal know-how
• Operational strength – to make it happen
• Ability to create development opportunities
• Able to maintain a high energy and activity level
• Has a strategic view of the business and acts internally to optimise it. Have authority to make decisions with the Line Manager.
• Has the ability to create stable relationships and maintain them on a long-term basis
• Strong and effective time-management ability
• Open-minded, good communicator – verbally as well as written
• Curious – is aware of differences, culturally and otherwise and has ability to use this knowledge and act upon it
• Self motivated, committed and capable of handling many tasks simultaneously
• Strong people skills
• Results-oriented – is motivated by achieving good results

100

Europe, United Kingdom, England, London, City of

London Heathrow

Confirmed (5 to 10 years of experience)

N/A

GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business:
Supply Chain Optimization, Global Freight Forwarding, Global Contract Logistics, Distribution & Express, and European Road Network. With a global network spanning nearly 166 countries and more than 49, 720 employees, GEODIS is ranked no. 6 in its sector across the world. In 2024, GEODIS generated €11.3 billion in revenue. GEODIS is a company owned by SNCF Group. This position is also open to anyone recognized as a disabled worker.