Interim Head of Solar and EV Installation

Interim Head of Solar and EV Installation

Location:
Chiswick, London - Typically 2 days per week in the office

Sponsorship: We are unable to offer sponsorship for this role

Reporting to: Marketing Director

The Head of Solar and EV Installation is responsible for end-to-end performance across So Energy's Solar and Storage and EV Charger installation business lines. This role leads an established team of specialists, covering the installation value proposition, sales, delivery, aftercare and commercial P&L performance.

Proposition Development

• Oversee the Solar and Storage and EV Charger installation propositions, maintaining a compelling range of hardware, installation, aftercare and finance options.
• Collaborate with Propositions, Trading and Technology to build compelling smart tariffs supporting install cross-sell and CLTV.
• Ensure Solar and EV installation products deliver value to customers and a profitable contribution for So Energy.
• Support the wider So Energy brand proposition, building compelling proof points aligned to the commercial strategy.

Commercial Performance

• Own the P&L for Solar & Storage, EV charger installation and referral revenue, with end-to-end accountability for profitability.
• Lead forecasting and target setting for the installation business, working with SLT and finance to agree plans and budgets.
• Drive improvements in unit economics, bringing commercial discipline to the growth vs cost trade-offs.
• Support managers to deliver against sales and delivery targets, prioritising efforts and initiatives based on commercial impact.

Sales, Delivery and Aftercare

• Oversee the end-to-end journey for the Solar and EV charger installation, from lead-gen and sales to delivery and aftercare.
• Use data and insight to identify performance gaps and drive continuous improvement across the funnel.
• Work with Sales, Marketing and Technology to develop lead-gen capabilities and effective conversion from lead to sale.
• Ensure high-quality delivery, providing a great CX reflected by customer satisfaction and low failure and complaint rates.
• Identify and deliver commercial opportunities from industry schemes e.g. WHD, ensuring commercial value.
• Maintain accountability for installation risk, compliance, and industry accreditation e.g. MCS, Solar Consumer Code.

Supplier Management

• Cultivate partnerships with hardware providers, OEMs, installers and sector experts to support delivery of So Energy's goals.
• Leverage partnerships to enhance commercial capabilities, reduce operating costs and support innovation and growth.
• Negotiate commercially beneficial terms with suppliers to maximise value and minimise risk to So Energy.

Team Leadership

• Lead a high-performing team with a culture of ownership, accountability, innovation and collaboration.
• Set clear goals and expectations and coach managers to deliver outcomes, anticipate issues and solve problems.
• Take ownership of relevant governance and reporting to manage risks and ensure transparency on performance.

• You have knowledge and experience in Solar and Storage and EV charger installation businesses.
• Relevant experience in lead gen, sales, operational delivery and commercial performance.
• Experience managing people, building supplier relationships and stakeholder management.
• Commercial awareness and analytical ability, with an eye for which levers to pull to deliver against targets.
• Awareness of regulatory and compliance requirements related to Solar and EV charger installation.

Smart Working Charters:

• Hybrid Working – Every team has its own SPARK Working Charter. Ask your Talent Partner for more details.

Growth & Development

• Dedicated Learning & Development Team – Supporting your development through workshops, coaching and learning opportunities.
• Learning Platform – Access thousands of learning resources to help you build new skills and support your career development.
• Educational Sponsor ships – Supporting professional development through initiatives such as Code First Girls.

Pay & Reward

• Up to 10% Performance Bonus – Based on both company and personal performance.
• Annual Salary Reviews – Helping…