Global Strategic Account Manager

Ready for a challenge?

Ready for a challenge? Then Just Eat  might be the place for you. We’re a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

We're looking for a highly motivated and commercial Global Strategic Account Lead to lead and grow a key portfolio of our global restaurant partnerships across all of JET’s global markets. This is an exciting, high-exposure role where you will take full ownership of 1-2 Top 5 global brands driving their strategic growth and profitability across all JET markets. This is a chance to build deep expertise, manage a diverse portfolio, gain international commercial experience and contribute directly to the success of JET's most important enterprise partnerships.

• Proactive Commercial Ownership:
  Act as the ultimate commercial owner of Top 5 restaurant brand portfolios. Shift account culture away from reactive ad-hoc problem solving and tech support toward independent, high-impact revenue generation.
• C-Suite Influence & Storytelling:
  Move from static data reporting to sharp, executive-level commercial storytelling. Deliver high-urgency, action-oriented Quarterly Business Reviews (QBRs) that directly command partner investment, shift partner alignment, and navigate complex franchise networks.
• Maximise investment and growth:
  Manage global relationships and support local account managers to secure maximise investment and growth on Just Eat.
• Platform Health Strategy:
  Manage beyond account metrics to champion the platform's overarching health—driving courier efficiency, reducing customer churn, and orchestrating cross-functional infrastructure (Product & Tech, Logistics, Finance) to close tech gaps against key competitors.
• Lead negotiations:
  Lead complex, multi-market commercial contract renegotiations from initial modeling to final signature.
• Contractual Redlining & Alignment:
  Collaborate directly with internal Legal and Compliance teams to execute markups, establish rigid corporate red lines, and proactively resolve complex local market blockers (e.g., exclusivity structures, data-sharing friction).
• Performance-Linked Structuring:
  Architect sophisticated, risk-mitigated legal terms—such as performance-linked commission structures conditional on strict operational SLAs and target-linked financial kickbacks.
• Program Leadership:
  Design, structure, and execute global enablement programs such as Joint Business Plans (JBPs) for Top 10 enterprise brands.
• Maximise local market adoption of programs:
  Scale playbooks and toolkits across local market to maximise impact.

• Proven experience leading strategic account management, corporate business development, or commercial contracting within enterprise software, e-commerce, or major global QSR/franchise structures.
• Proven experience driving high-value legal redlining cycles and managing legal contracting frameworks.
• Highly comfortable managing complex matrix organizational networks across various multi-national territories.
• Able to leverage data platforms (e.g., Big Query, Thought Spot) to build robust revenue stories.

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn’t just about delivering on our strategy. It's a competition for something incredibly valuable – our customers' choice. Every time a customer decides where to order, they're picking a side.

At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers’ loyalty, again and again. Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins.

By truly living our values and embodying our behaviours, we’re building a customer-first culture which enables us to stay one step ahead of the competition.

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat  We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys.