Operations Manager

Job : KF-24

Location:

All London, South East, EC3N 1DD
Salary: 60000 - 70000 per annum

Type:
Permanent Sector:
Office & Administration Posted:
Recruiter:
Kayleigh Flynn Email:  Operations Manager Liverpool Street, London (5 days in office) Up to 70,000 DOE Incredible benefits and bonus scheme About the Role Our client’s services play a critical role in shaping safe, efficient, and compliant projects. As Operations Manager you will lead the consultancy division, ensuring strategies, people, and sub-consultants deliver exceptional results for both clients and the wider business.

This is a senior leadership role for a high performer who thrives on strategic thinking, accountability, and commercial delivery. You will combine client relationship management, financial oversight, and team leadership to drive projects that protect lives and raise standards across the sector.

Key Responsibilities Lead consultancy operations, ensuring alignment with the organisation’s wider business objectives and methodologies

Own and develop key client relationships, acting as a trusted advisor and delivering value through technical expertise and insight

Provide accurate forecasting of project costs, resources, and programme milestones, maintaining accuracy within 10%
Ensure consultancy projects are delivered on time, within budget, and to the highest compliance standards

Drive financial performance by protecting margins, managing sub-consultant input, and ensuring value for money

Support business development activities with expert input on scope, compliance, and programme considerations

Negotiate effectively with clients and sub-consultants, justifying costs and demonstrating value

Select, manage, and develop high-performing sub-consultants to ensure capacity, capability, and accountability

Mentor and coach consultancy staff, contributing to appraisals, professional development, and performance management

Innovate and streamline processes to enhance efficiency and delivery performance

Work collaboratively with delivery teams to ensure smooth transition from consultancy to works phase

Resolve project challenges to full completion, both internally and externally

Produce structured client reports and maintain accurate records within CRM systems

Promote and embed consistent project methodologies across all consultancy operations

What We’re Looking For Strong background in consultancy or project management within construction, M&E, or fire protection

Proven ability to lead project strategy and execution from scope through to delivery

High level of commercial awareness and financial acumen

Excellent communicator with the ability to build trust and influence stakeholders

Proactive, solution-focused problem solver

Strong people management and leadership capability

Highly organised with a “right first time” approach

Ambitious, driven, and passionate about delivering a best-in-class consultancy service

Drive and resilience to achieve excellence

Ownership, integrity, and accountability in everything they doA positive, collaborative approach that balances professionalism with personality

Why Apply Opportunity to lead a consultancy division within a rapidly growing organisation

Influence strategy and set new standards in consultancy delivery

Direct impact on safe, compliant projects that protect communities

Competitive salary with performance-related bonus

Comprehensive benefits package including private medical, generous holiday allowance, and enhanced family policies

Structured professional development, mentoring, and leadership training

Regular team events, recognition schemes, and a strong company culture

Tick the boxes and want to know more? Please apply with your most up to date CV, and if successfully shortlisted we will be in touch within 48 hours.

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