Head of Workplace and Estates

About the FCA

At the FCA, we're creating a fair and more resilient financial system. We're establishing more transparent relationships between financial services and customers, building trust in financial markets and protecting vulnerable consumers.

We're currently on an exciting journey as we drive forward significant organisational, people, process, and technology transformation to become a more forward-thinking, proactive regulator. We will use data more effectively to drive better regulatory decisions and build greater cohesion across our broad financial services remit.

Significant improvements in digital enablement, business intelligence, market data and information management maturity are all being pursued to maintain our position as a world leader in financial services regulation.

In March 2025, the FCA launched a new 5-year strategy to deepen trust, rebalance risk, support growth and improve lives. The FCA will focus on four priorities:

• Be a smarter regulator
  ; predictable, purposeful and proportionate. The FCA will improve its processes and embrace technology to become more efficient and effective.

• Support sustained economic growth
  , by enabling investment, innovation and ensuring the continued competitiveness of the UK's world-leading financial services.

• Help consumers navigate their financial lives by working with industry to boost trust, product innovation and ensuring the right information and support is available for people to take financial decisions.

• Fight financial crime
  , focusing on those who seek to use the fact they are regulated to do harm. It will go further to disrupt criminals and support firms to be an effective line of defence.

The FCA has a workforce of 5,500 spread across three sites in London, Edinburgh, and Leeds. London is the largest office with approximately 4,800 staff located in 12 Endeavour Square. We have committed to continued growth outside of London and have also adopted hybrid working practices. There is a small in-house team with the majority of services outsourced under two key contracts.

The team sits within the Operations Division and the Finance & Corporate Services Directorate, reporting to the Director of Finance.

This role will lead the team, oversee our contracts, and ensure the FCA is getting maximum value from its estate. The building and services are key to our staff and our employment offer and maintaining a high level of excellence is key. There are also opportunities to evolve the offering as hybrid working practices become clearer, technologies advance and our ways of working change.

• Providing strategic direction and leadership for a team of Facilities, Estates, Security and H&S professionals in relatively new buildings.

• Managing a significant budget and contractual relationships

• Opportunity to develop and evolve space in line with changing working practices

• Be part of an organisation that plays a significant part in protecting consumers and our economy

• Lead the team with overall responsibility for Estates, Facilities, Corporate Security and Health & Safety. This includes all aspects of setting overall direction, objectives and measuring performance and key trends.

• The facilities being overseen include front of house, security, cleaning, gym, staff restaurant and AV.

• Management of the relationships with both our superior landlord and a significant tenant that the FCA subleases to.

• Overseeing key suppliers who deliver our services to ensure compliance, value and the highest quality of service.

• Ensuring the estate is resilient, has adequate contingency plans and running disaster recovery responses where necessary

• Ensuring the organisation has the right space design and planning to continue effectively meeting its objectives.

• Ensuring our estate delivers against our sustainability goals.

• Developing and delivering a long-term strategy for the department, aligning to broader divisional and organisational strategies

• Leading on performance, capability, and culture within the department, with a strong focus on operational excellence

• Building a strong and inclusive directorate that attracts and develop diverse talent.

We're proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes we may progress applicants whose experience most closely matches the role's key requirements. (To learn more about the Disability Confident Scheme )

• Strong experience of managing a facilities, estates, and infrastructure team

• Strong leadership capabilities - a role model for the Estates & Facilities team with the ability to lead multi-disciplinary teams through change.

• Extensive experience of managing outsourced Facilities Management supplier contracts

• Experience of estate planning, space planning and…