Senior Program Manager, Professional Services Defense and Intelligence

Welcome to Planet. We believe in using space to help life on Earth.

Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one.

Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles.

As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.

We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world.

Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands.

The Senior Program Manager, Professional Services for Defense and Intelligence is an experienced technologist who guides the strategy and execution of one or more teams across multiple projects or work streams. They are an exemplary team leader who works with customers to make them successful users of Planet’s product offerings at a global scale.

This role provides leadership and technical oversight for the Professional Services team, independently identifying and tackling projects that solve open-ended, ambiguous problems to lead global customer engagements to successful outcomes.

This is a full-time, hybrid role which will require you to work from our Berlin, Haarlem or London office 3 days per week.

• Manage a team of Professional Services Solutions architects, deployment strategists and Software Engineers.
• Apply experience in remote sensing and geospatial technologies to help Planet’s Defense and Intelligence customers be successful in their adoption of the Planet Platform globally.
• Guide the strategy and execution of one or more teams across multiple projects or work streams on six to twelve-month time horizons.
• Lead the technical delivery of solutions to Planet’s customers and align Professional Services projects to global business and technology requirements.
• Own the technical oversight of multiple major projects, leading technical delivery on time and under budget.
• Plan for and execute on multiple impactful projects, work streams, and teams, identifying new opportunities that have organization-wide impact.
• Champion team processes like agile, test-driven development, and source control.
• Write technical specifications, reduce complexity, identify risks, and help the team course-correct around issues.
• Structure the team so the right people are in the right roles and plan for long-term headcount and recruiting needs to guarantee the success of the organization.
• Foster career growth of team members by taking into account their career goals and providing meaningful development experiences.
• Hold the team accountable for performance expectations and take different approaches to motivating high performers and turning around low performers.
• Attract and hire a diverse and talented team with a broad range of experiences and strengths, keeping in mind the long-term health of the global org.

• 6+ years of relevant work experience and 4+ years supervisory / leadership experience
• Degree in GIS, Computer Science, Remote Sensing, Geography, or a related field; an advanced degree is preferred
• Excellent problem-solving skills and the ability to provide solutions to address and unblock dynamic situations
• Confidence in your technical expertise to drive project direction with teammates, customers, and partners
• Excellent communication and interpersonal skills, including the ability to persuade others in sensitive, complex situations while preserving relationships
• Experience influencing customer decisions at all…