General Manager - Club

The Company

Jonas Club Software is an industry leading club-first management platform built exclusively for private and member-driven clubs and designed to be the single source of club truth. Used by thousands of clubs across five continents for more than 35 years, Jonas Club combines hospitality-grade performance with a global team of over 6,000 professionals focused on service, security and continuous improvement. It is engineered for hospitality operations, complies with SOC 2 and PCI requirements, and supports extensibility through APIs and partner integrations.

Our unified, contextual activity timeline brings reservations, point-of-sale and food and beverage, billing and finance, events, member services and reporting into one secure platform that enables seamless interactions between members, staff and the broader club community.

Jonas Club Software is an industry leading club-first management platform built exclusively for private and member-driven clubs and designed to be the single source of club truth. Used by thousands of clubs across five continents for more than 35 years, Jonas Club combines hospitality-grade performance with a global team of over 6,000 professionals focused on service, security and continuous improvement. It is engineered for hospitality operations, complies with SOC 2 and PCI requirements, and supports extensibility through APIs and partner integrations.

Our unified, contextual activity timeline brings reservations, point-of-sale and food and beverage, billing and finance, events, member services and reporting into one secure platform that enables seamless interactions between members, staff and the broader club community.

The General Manager leads all aspects of the Jonas Club business unit in the United Kingdom, with full P&L ownership and accountability for growth, team performance, and customer outcomes. Reporting to the President of Jonas Software’s Club Division, this role combines strategic leadership with hands‑on operational execution. This is a build‑and‑scale role. The General Manager will lead the UK business through its next phase of growth, including bringing a new solution to market, securing the current customer base, building a focused local team, and establishing a repeatable go‑to‑market motion in the UK.

• Own full P&L: revenue growth, cost management, and delivery of financial targets for the U.K. marketplace.
• Develop and oversee annual business plans, operating budgets, and long‑range forecasts to consistently meet or exceed financial targets.
• Lead the UK go‑to‑market strategy, including sales execution, pipeline growth, customer retention, migration planning, pricing, and market expansion.
• Own UK product readiness through a dedicated Product Owner, who will report to the
• General Manager and lead the UK product team.
• Develop industry relationships and represent Jonas Club at UK conferences, trade shows, customer meetings, and partner events.
• Build, coach, and retain a high‑performing team; drive engagement and career development.
• Ensure operational efficiency across product implementation, customer support, and customer success.
• Maintain a collaborative, inclusive culture that attracts and retains talent.
• Ensure compliance with local legislation and Jonas policies.
• Work closely with marketing to develop and execute regional marketing campaigns that drive brand awareness, lead generation, and pipeline growth.
• Manage CRM to track team performance across key metrics including pipeline growth and accuracy, new business conversion rates, and full software offering penetration.

• 5+ years in a senior management or business leadership role within software.
• P…