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Director of Customer Success | Global SaaS & Growth Leader
Job in
London, Greater London, W1B, England, UK
Listed on 2026-09-03
Listing for:
Wood Mackenzie
Full Time
position Listed on 2026-09-03
Job specializations:
-
Management
Client Relationship Management
Job Description & How to Apply Below
Wood Mackenzie is seeking a Director of Customer Success to scale a global CS organization, embedding CS into culture and driving measurable outcomes across onboarding, adoption, and advocacy. You will lead a team of senior managers, shape playbooks, and partner with Sales, Product, and Research to maximize customer value.
The role requires a strategic, analytical leader with excellent communication skills, capable of scaling operations across regions and driving retention and expansion in a
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