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Director of Customer Service Transformation
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-09-04
Listing for:
Irish Life Group Services Limited
Full Time
position Listed on 2026-09-04
Job specializations:
-
Management
Change Management
Job Description & How to Apply Below
Canada Life UK is seeking an exceptional Customer Services Director to lead customer service across Wealth, Group Protection and Retirement businesses. You will set the vision, strategy and standards for a large, complex function during transformation, uniting internal teams and strategic partners behind one operating model for outstanding customer outcomes.
You will lead end-to-end customer and adviser service journeys, embedding an outsourced service model while driving performance, resilience
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