Competency Centre Manager

About Methods:

Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future.

Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet.

We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them.

Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio.

Methods was acquired by the Alten Group in early 2022.

Reporting to the Senior Competency Centre Manager, the Competency Centre Manager plays a key leadership and management role. They are responsible for developing, deploying, and supporting consulting talent across Methods’ delivery in IT Enterprise Services. They acquire the best talents from the market and, as line manager, then enable their career progression, supporting the development of capability that will contribute the design and business development of a specific practice (for instance: Cyber, Digital, Cloud or Change).

CCM will ensure project teams have the best talents at the right time, on the right role and the right cost, always maintaining high levels of utilisation. To do so, the Competency Centre Manager works closely with Project Delivery, Sales, and Operations team to deliver recruitment, resource planning, skills development, management and capability growth.

The Competency Centre Manager is accountable for delivering team plans, including headcount, budget and performance objectives, while actively managing the professional development and progression of consultants under their remit. They serve as a key escalation point for consultant assignment and engagement matters, while supporting the shape and design of service offerings relevant to their practice area.

RECRUITMENT

• Build a recruitment strategy in close collaboration with sales and delivery to support the growth of the company.
• Execute the recruitment plan for the team, leading interviews and consultant assessments to build a high-quality pipeline of new recruits, in collaboration with our recruitment team.
• Build and maintain a steady pipeline of consultants candidates and proactively recruit top talent in advance to meet future business needs.
• Lead the execution of the annual team development plan to deliver the necessary expertise to support the business ambitions in the UK

MANAGEMENT

• Manage the onboarding and probation process for new consultants.
• Manage the bench & overall team utilization with a business-focused approach to maximize productivity and support the company’s profitability.
• Ensure accurate and timeline reporting and communication with all functions.
• Collaborate with finance and operational leads on budgeting and workforce planning.
• Act as escalation point for consultant professional and personal issues.
• Contribute to continuous improvement.

DEVELOPMENT

• Support professional growth through coaching, feedback, appraisals, and career development plans.
• Ensure training needs are identified and addressed.
• Keep the skills matrix…