Disrepair Manager Lbhf

Disrepair Manager LBHF
624760 Shared Services Partnership Hammersmith, HMF, GB

Salary range: £67,260 - £70,860 per annum
Work location: 145 King Street, London, W6 9XY

Hours per week: 36.00
Contract type: Temporary up to 36 months
Vetting requirements: Basic DBS Check
Closing date: 14 September 2026
Contact details for Informal discussion: Steven Holmes, Assistant Director of Repairs on  or via email on

At Hammersmith and Fulham, we are ambitious in reforming the council to ensure this is a place for everybody. Within the Economy department, we aim to be efficient in everything that we do. We believe our residents deserve a place that is safe and clean.
Hammersmith & Fulham is ambitious for its residents and determined to deliver excellent housing services that are safe, responsive and shaped with local people. We are looking for an exceptional leader to join us as the Disrepair Manager taking a pivotal role in improving outcomes for residents and leading a high-profile service within our Client Repairs Team.
You will lead an disrepair team delivering on all legal disrepair cases and refuted claims with strong liaison with legal teams, staff and residents.
We are looking for someone who can combine strategic thinking with experience of the disrepair protocol and an eye for detail and deadlines. You will be able to lead through change, build strong relationships residents, contractors and partners, and create a culture that is focused on accountability, performance and resident satisfaction. You will bring experience of delivering disrepair work, alongside strong financial and contract management skills, and a clear understanding of the legislative and regulatory context for housing repairs.
At Hammersmith & Fulham, we do things with residents, not to them. That commitment sits at the heart of this role. You will help shape services that reflect resident priorities, support our wider ambitions around sustainability and value for money, and contribute to a council that is striving to be the best in the country. If you are motivated by public service, passionate about housing, and ready to make a visible difference in a borough with high ambition and strong values, we would love to hear from you.
Our mission is to be the best council. To do this we need the best people to help build our vision. If you're looking to develop your career in a fast-paced, professional environment whilst making a difference then we look forward to hearing from you.
Please refer to the Role Profile for more information.

How we act defines who we are. At the heart of our organisation is a common approach to defining 'who we are'. We are looking for people who can build this into everything they do.

We are fair
We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all.

We are caring
We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success.

We are collaborators
We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone.

We are driven
We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do.

At H&F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working  to find out more.

We believe an inclusive workplace is about the visibility and representation of our local diverse community - it is about open and transparent decision making co-produced with staff and residents.

It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression. We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&F, our workplace ensures that everybody has equitable access to opportunities.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less…