Business Digital Senior Manager, Delivery Excellence & Orchestration

Job Title:

Business Digital Senior Manager, Delivery Excellence & Orchestration

Req

Job Function:
Business Operations

Posting

Start Date:

08/09/2026

Posting End Date: 13/09/2026

Division:
Digital

Job Location:

G  Belfast - Riverside Tower, G
-Birmingham-Three Snowhill, G
-London-BTHQ One Braham, G
-Manchester-New Bailey

Advertised Salary:
Competitive

This role sits within the Planning, Delivery Portfolio & Performance team and is accountable for Delivery Excellence and Orchestration across Business Digital.

This role is accountable for establishing and leading the delivery planning, delivery performance and delivery quality capabilities that enable Business Digital to effectively plan, govern and deliver change.

This role is accountable for driving delivery performance across the Business Digital portfolio, providing oversight of portfolio health, delivery outcomes and performance metrics. Working closely with the Business Customer Facing Unit (CFU), Digital Delivery Performance team, Delivery Leads and Engineering teams, you’ll shape and embed best practices that improve delivery predictability, efficiency and business outcomes.

This role will lead the operating mechanisms that provide visibility, alignment and control across the portfolio, ensuring strategic priorities translate into executable plans, delivery performance is measurable, and teams have the standards, tools and insights required to continuously improve. The role acts as a key leadership bridge across Product, PMO, Engineering and Delivery functions, driving integration between planning, governance, quality and execution.

• Define and drive the delivery excellence strategy, ensuring alignment between business priorities, portfolio roadmaps and delivery commitments.
• Own and continuously evolve portfolio planning and governance processes, providing senior leadership with clear visibility of delivery performance, risks and outcomes.
• Establish and embed delivery performance and quality frameworks, using data and insight to improve predictability, delivery health and business value.
• Identify systemic delivery challenges and lead strategic interventions that strengthen planning, execution, governance and overall portfolio performance.
• Partner with senior stakeholders across the organisation to champion modern delivery practices, influence decision making and drive continuous improvement at scale.
• Build organisational capability through coaching, standards and best practice, fostering a culture of accountability, learning and delivery excellence.
• Lead and develop a high‑performing team responsible for delivery planning, governance, performance and continuous improvement across Business Digital.

• Significant experience leading portfolio, planning, delivery performance, PMO, transformation or operational excellence functions.
• Strong people leadership skills, including leading and developing senior individual contributors or managers in delivery, performance or tooling roles.
• Strong experience leading or overseeing delivery performance at portfolio or multi‑workstream level, with a clear focus on measurable outcomes (e.g. on‑time delivery, quality, throughput).
• Significant experience in complex digital, technology or transformation environments.

• Planning and delivery tooling expertise, including Jira and Confluence.
• Familiarity with AI tooling.
• Lean Six Sigma or equivalent continuous improvement qualifications.

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life.

You can design the package to suit you and your lifestyle. Your core benefits include:

• Company car scheme (or…