Senior Vice President, AI Execution Manager - Issuer Services

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Issuer Services team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview:

Citi Issuer Services is a leading provider of corporate trust services depositary receipts. We continue to be a leader in the industry through our consultative solutions, technical expertise and talent.

Globally, Citi Issuer Services offers a full array of fiduciary, agency, depositary, escrow, and administrative services across the debt capital markets and administers more than US $9.0 trillion in assets under trust supporting over 3,500 clients. Citi Issuer Services provides a comprehensive range of support for capital market and corporate finance/development activities, tailoring solutions to meet individual client needs.

AI is now central to this mission. As Issuer leads the market’s transition to a natively digital marketplace, Citi is leveraging the enterprise-wide AI capabilities across Issuer to support our scalability and drive value across the full client and internal operations spectrum — from driving digitally native data and risk controls, to productivity tooling and client‑facing intelligent services.

The SVP, AI Execution Manager will be a key strategic and executional leader for this agenda — a role that is simultaneously commercial, technical, risk‑aware, and advocacy‑driven.

Strategic Mandate
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The AI Agenda for Issuer:

This role spans the full AI value chain for Issuer Services — balancing innovation with commercial discipline, and opportunity with responsible governance.

• Client‑Facing AI Capabilities Build AI‑powered solutions and services that deliver measurable value to Issuer Services clients across a broad range of global market products.
• Internal AI & Productivity Champion AI adoption for internal teams — identifying, prioritizing, and deploying tools that improve operational efficiency, accelerate cycle times, and augment team capabilities across Issuer.
• Commercial Mindset & P&L Apply rigorous commercial discipline to AI investment decisions — evaluating use cases by ROI, revenue potential, cost impact, and strategic fit to ensure every AI initiative drives measurable business value.
• Responsible AI & Risk Controls Ensure AI capabilities are built with robust controls aligned to enterprise risk frameworks — addressing model risk, data governance, explainability, fairness, and regulatory compliance from day one.

What you’ll do:

• Drive & Execute the AI Strategy
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  Manage significant components of the Global AI Product roadmap for Issuer Services — contributing to the strategic vision, prioritizing use cases, and driving execution from concept through commercialization. Balance innovation ambition with business pragmatism and P&L accountability.
• Build Client‑Facing AI Products: Identify, design, and deliver AI‑powered capabilities that create differentiated value for Issuer Services clients — spanning a wide range of AI capabilities integrated tightly within internal and client‑facing platforms. Partner with clients directly to validate and co‑create solutions.
• Champion Internal AI & Productivity: Lead the identification and deployment of AI tools that enhance internal operations and team productivity across Issuer — including process automation, intelligent decisioning, and Gen AI productivity capabilities. Lead the primary internal advocacy for responsible AI adoption and culture change.
• Apply Commercial Discipline to AI Investment: Evaluate AI…