Head of Department, Wholesale and Unauthorised Business Investigations

• Report to the Director of WUBI
• Develop and deliver the Enforcement strategy, ensuring investigations are delivered to a high standard
• Drive the FCA’s strategic work to fight financial crime and disrupt harm
• Participate in the Division’s senior leadership team
• Support and challenge colleagues across the Division’s responsibilities, including Market Oversight and Intelligence
• Work with other Enforcement Heads of Department to support the Director of WUBI
• Set the strategic direction of the department and contribute to divisional strategy
• Lead and inspire a diverse, multi-disciplinary team of investigators
• Promote a high-performance culture through coaching, influencing, and negotiation
• Manage a complex portfolio of investigations to tight time frames, resulting in criminal, regulatory, and civil action
• Ensure cases are delivered fairly, effectively, and efficiently
• Collaborate across organisational boundaries to disrupt harm, particularly financial crime
• Manage divisional budgets and resources as part of the senior leadership team

• Sound technical understanding of the UK regulatory framework and the FCA’s role within it
• Knowledge of the FCA’s powers and policies relating to investigation and enforcement, including criminal investigations and prosecutions
• Significant people management and leadership experience
• Experience guiding, motivating, and inspiring large teams while addressing performance concerns
• Extensive experience leading and overseeing complex investigations, with clear operational grip
• Senior stakeholder management experience, including internal and external influencing
• Experience working across organisational boundaries on cross-organisation projects
• Ability to develop and implement change and process efficiency improvements
  
  Track record of leading teams to deliver results against business priorities
• Understanding of the regulatory and political environment in which the FCA operates
• Ability to manage demanding situations and make practical, balanced decisions quickly
• Strong relationship-building across business areas and ability to set joint delivery goals
• Negotiation and influencing skills
• Ability to work as part of a senior leadership team
• Understanding of how intelligence supports prevention and response to criminal activity
• Budget management experience and experience managing external resources
• Required to obtain and retain minimum SC Clearance and be prepared to seek DV clearance in due course
• Applicants must disclose potential conflicts of interest

Demonstrates strong leadership and people management skills, with extensive experience in overseeing complex investigations and driving strategic initiatives within the regulatory framework. Proven ability to collaborate across teams, manage budgets, and influence stakeholders effectively to achieve organizational goals.

• UK Regulatory Framework Understanding
• Complex Investigation Leadership
• Senior Stakeholder Management
• Budget Management Experience
• Negotiation And Influencing Skills

• Investigation And Enforcement Knowledge
• Change Implementation
• Process Efficiency Improvements
• Operational Grip
• Performance Management

• Coaching
• Influencing
• Relationship-Building
• Decision-Making
• Team Motivation

• SC Clearance
• DV Clearance

• Financial Crime
• FCA Powers And Policies
• Cross-Organisation Projects
• High-Performance Culture
• Regulatory Environment