Managing Director North​/UKI

Position: Managing Director North / UKI
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, Whats App, and AI together into one seamless workspace.

Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.

Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.

At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.

How we work at Aircall:
We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.

We are looking for a Managing Director to own and drive end-to-end Go-To-Market (GTM) performance for one of Aircall’s most strategic countries.

This is an end-to-end GTM leadership role with accountability across pipeline generation, sales, and account management, in a high-growth context, at a turning point in Aircall’s trajectory.

We are searching for a hands-on, execution-driven leader who combines strategic clarity with operational rigor, builds high-performing teams, and consistently turns ambition into results — while keeping things human, fun, and fast.

Key Responsibilities:

Own and drive end-to-end GTM performance

Full ownership of the regional GTM strategy and execution, from pipeline generation to renewals and expansion

Accountability for pipeline creation, bookings, ARR growth, retention, and expansion

Ensuring tight alignment with Marketing, Partnerships, Product at a regional/ global level

Execute ambitious growth targets

Translate company-level growth objectives into clear local plans and execution priorities

Drive consistent over performance through strong operating cadence, forecasting, and performance management

Lead AI-driven growth

Make Aircall’s AI Product Suite a central pillar of the local GTM motion

Ensure teams are equipped to sell business outcomes and AI-driven value, not just features

Identify and unlock new expansion levers through AI (upsell, cross-sell, new segments)
Collaborate cross-functionally

Partner closely with Product to influence roadmap priorities and bring customer insights to AI innovation

Work hand-in-hand with Marketing to drive demand generation, positioning, and regional GTM campaigns

Develop and scale Partnerships as a strategic growth lever, including tech, channel, and ecosystem partners

Build and inspire high-performing teams

Lead, coach, and develop GTM teams across the region

Foster a culture of excellence, ownership, and accountability

Attract and retain top talent in a highly competitive environment

Why join us?ð Key moment to join Aircall in terms of growth and opportunitiesð‍️ Our people matter, work-life balance is important at Aircallð Fast-learning environment, entrepreneurial and strong team spiritð 45+ Nationalities: cosmopolite & multi-cultural mindsetð¶ Competitive salary package & benefitsDE&I…