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Head of Rates Management

Job in London, Greater London, W1B, England, UK
Listing for: TML Recruitment
Full Time position
Listed on 2026-09-15
Job specializations:
  • Management
    Client Relationship Management, Risk Manager/Analyst, BD Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Head of Rates Management – London

Major Consultancy | £80k | 3 Days in Office

Overview

TML Recruitment is partnered with a nationally recognised property consultancy currently seeking a Heads of Rates Management professional to join its growing
team. This role suits a commercially astute Head of Rates Management to drive strategy, client delivery, and team leadership within its Business Rates division. This is a senior appointment offering visibility, autonomy, and the chance to shape the future of rates management services.

Key Responsibilities

* Lead rates management operations across a diverse portfolio of occupier, investor, and landlord clients.

* Develop and implement strategy to optimise rate payments, mitigate liabilities, and identify savings opportunities.

* Manage client relationships at senior level, acting as the key commercial contact for major accounts.

* Oversee team performance, mentoring and developing staff to deliver excellence in service.

* Collaborate with rating and finance teams to ensure integrated solutions and seamless delivery.

* Support business development through tendering, pitching, and presenting strategic insights to stakeholders.

Candidate Profile

* Proven experience in business rates management or rate audit leadership.

* Strong commercial mindset with the ability to interpret complex data and deliver actionable insights.

* Excellent leadership and communication skills, with a track record of managing teams and client portfolios.

* Ideally IRRV qualified or equivalent, with deep knowledge of rating legislation and billing authority processes.

* Ambitious, proactive, and motivated by delivering measurable client outcomes.

Why Join?

This is a high‑impact role with scope to influence national strategy, lead a growing team, and deliver significant value to clients. With three days a week in the London office, you’ll be at the heart of collaboration while enjoying flexibility and autonomy
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