Head of Operations & Chief of Staff to CEO

About Artists Studio Company (ASC)

Artist’s Studio Company(ASC) is oneof London's leading arts charities, celebrating over 30 yearsof supporting artists, makers and creative communities.

Our mission issimple: to enable artists and makersto build sustainable creative careers while making the visual arts more accessible to the public. We achieve thisby providing affordable studio space, exhibition opportunities, business support, and creativeworkspaces across London. Today,ASC manages
13 buildings acrosssix London boroughs
, providing workspace formore than
850 artists andmakers
, alongside coworking facilities and gallery hireat our headquarter sin Vauxhall. We are entering an exciting newphase of growth, having recently acquired two additional properties to expand ourimpact. As our organisation continues to evolve, weare looking an exceptional
Head of Operations& Chief of Staff to the CEO to playa pivotal leadership role in shaping our future.

This is farmore than an operational management position.

It isan opportunity foran experienced operational leader to becomethe CEO's trusted strategic partner, helping translate vision into action while ensuring the organisation runs efficiently, compliantly and with excellence.

We're looking for someone who enjoysseeingthe bigger picture whilst never losing sight of thedetail. Someone who naturally anticipates challenges before they arise, identifies opportunities for improvement, and creates systems that enable people and projects to thrive.

You’ll be equallycomfortableleading people, improving processes, managing risk, supporting strategic planning, and representing the organisation when required.

Act as astrategic partner tothe CEO, helping deliver the organisation'slong-term visionand objectives. Translate strategic priorities into practical operational plans. Identify emerging risks, challenges and opportunities, developing proactive solutions before issues escalated. Support organisational growth, change management and continuous improvement initiatives.

• Overseeing HR and the various charity’s departments including the functions of maintenance, compliance, finance, marketing and lettings.
• Deputise for theCEO when required, including representingASCat meetings, presentations and public events.

Lead the day-to-day operations across ASC's portfolio of 13 buildings. Ensure all sitesare safe, secure, compliant and operating efficiently. Oversee facilities management, maintenance programmes and operational projects. Continuously review system sand processestoi improve efficiency and service delivery. Managethe smooth operation of ASC's Vauxhallheadquarters.

Lead, mentor and develop operational and administrative teams. Fostera positive, collaborative and high-performing working culture. Oversee recruitment, onboarding, induction and HR administration. Champion staff wellbeing, learning and professional development. Support managers in developing effective teamsand strong performance.

Working alongside theCEO and Financial Controller, you will:

• Support budgeting, forecasting and financial planning. Monitor departmental budgets and operational expenditure. Help develop financial controls and organisational reporting. Support informed decision-making through operational analysis and performance monitoring.

Ensure the organisation maintains the highest standards of governance and compliance. Oversee Health & Safety, safeguarding, data protection, charity law, insurance and regulatory compliance. Lead organisational risk management, business continuity planning andpolicy development. Ensure compliance systems remain robust, proportionate and forward-looking.

Lead operational improvement projects across the organisation. Introduce systems and processes that enhance efficiency, resilience and organisational effectiveness. Support charity eventsand cross-departmental initiatives. Encourage innovation, collaboration and continuous improvement across the organisation.

You are an experienced operational leader who combines strategic thinking with exceptional organisational skills. You enjoy creating structure from complexity, building strong teams and helping organisations grow sustainably. You don't simply respond to problems, you anticipate them. You have the judgement, commercial awareness and operational insightto identify potential issues early, assess risk, and…