Wellbeing Services Manager

Our client, a community development charity based in East London, is seeking a Wellbeing Services Manager to join their team. We are looking for a passionate, visionary, and compassionate Wellbeing Services Manager to lead the delivery of an innovative, community-based mental health support service. As Wellbeing Manager, you will be a steady hand and an inspiring presence. You'll lead a frontline team, shape the day-to-day delivery of support, and ensure that each person who walks through the charity's doors is met with dignity, understanding, and hope.

Key responsibilities include:

• Instigate, develop and manage working relationships with referral sources (local authorities, partners, health professional staff) to ensure consistent referral routes.
• Liaise with local authorities, funders, stakeholders and staff to maintain and grow the programmes, secure referrals and secure ongoing funding.
• Manage, motivate and monitor the delivery team in line with internal policies and procedures, including the Performance Management Framework, Health and Safety and code of conduct.
• Work with the delivery team and Comms to produce case studies and models of good practice to raise the profile of the work and secure future funding.

About you:

• Experience in a managerial role; managing a budget, leading programmes and supervising staff.
• Minimum of 2 years' experience in providing community work in a full-time paid capacity.
• Proven ability to develop and manage a team, conduct disciplinary actions and coach staff to improve performance.
• The ability to identify business development opportunities and develop external relationships with referrers and potential funders.

This is an exciting opportunity to lead an impactful community service and play a key role in supporting individuals on their mental health journey.