Field Project Operations Manager Ops, Clients, Systems

Make London’s Skyline Safer, Smarter and More Striking

At Spectrum Specialist Support, we do not simply maintain buildings. We help protect London’s skyline.

From cutting-edge skyscrapers and historic landmarks to Georgian townhouses and Brutalist icons, we keep some of the capital’s most recognisable buildings safe, compliant and looking their best.

For more than 20 years, we have been at the forefront of façade restoration and specialist cleaning.

Combining patented 3D technology with expert rope-access capabilities, we deliver complex projects that few other companies can take on.

Our mission is simple: to transform and protect building exteriors while setting the highest standards for safety, innovation and visual impact.

We are now looking for an exceptional Field People, Project & Client Operations Lead to take ownership of project delivery across London and beyond.

Leading small, specialist teams of two to four people, you will bring together project management, people leadership, client relationships and project administration to ensure every job runs smoothly, every team performs at its best and every client receives an outstanding service.

A full UK driving licence is essential. This is a full-time, permanent position.

Field Project Operations Manager

Location:

Sites across London

Benefits:
Company vehicle, 25 days’ holiday plus bank holidays, training and development opportunities

Company values:
Integrity, Attention to Detail, Fun, Innovation and Adaptability

Company mission:
Building Maintenance Without Limits

Relevant backgrounds may include:
Office Management, Operations Management, Facilities Management, Commercial Property, Building Maintenance and Property or Site Administration.

Key skills:
Administration and IT systems, reporting and process management, client management, team leadership, conflict resolution, project planning and health and safety.

Forget the traditional image of a Site Manager responsible for one function within a large construction team.

This role is very different.

You will lead small, focused teams of three or four people and take personal ownership of the responsibilities that would usually be divided across a much larger operation.

That includes client liaison, administration, reporting, IT systems, planning and people management.

That is why we are not simply looking for someone with a traditional construction background.

We need an individual who is highly capable in an office environment, confident using systems, managing paperwork and following processes, while also being comfortable standing in front of a team, giving clear direction and holding people accountable when required.

This position may suit an experienced Office or Operations Manager who is ready to take their leadership skills into a field-based environment just as much as it would suit a conventional Site Manager.

As our Field People, Project & Client Operations Lead, you will be at the heart of Spectrum’s external building maintenance projects.

This is a practical leadership position in which you will ensure that our services are delivered safely, efficiently and to the exceptional standards our clients expect. You will have significant autonomy and will not have a large support team to rely on.

• Planning and delivery
  - Developing project and valuation plans that keep work on schedule, within budget and fully compliant.
• Administration, systems and reporting
  - Taking ownership of the administration, IT systems and reporting needed to keep teams, projects and clients…