Regional Retail Sales Manager - South Wales & West

Regional Retail Sales Manager – South Wales & West

Highly competitive salary plus quarterly on-target bonus of 15% if sales targets achieved (with quarterly stretch target bonus of 40%) and other excellent benefits The Regional Sales Manager leads their region to deliver exceptional commercial results and consistently outstanding customer experiences. They take full accountability for the region’s financial performance, translating business objectives into clear strategies and actionable plans that drive sales, profitability, and operational excellence across multiple stores.

Regional Retail Sales Manager – South Wales & West
Highly competitive salary plus quarterly on-target bonus of 15% if sales targets achieved (with quarterly stretch target bonus of 40%) and other excellent benefits The Regional Sales Manager leads their region to deliver exceptional commercial results and consistently outstanding customer experiences. They take full accountability for the region’s financial performance, translating business objectives into clear strategies and actionable plans that drive sales, profitability, and operational excellence across multiple stores.

This role is field-based, so you’d have to be comfortable and happy to commute across all of South Wales & West; the geography of the store portfolio.

Through confident and visible leadership, the Regional Sales Manager motivates and develops store leaders, ensuring the consistent application of Pandora’s customer experience model and brand standards. They foster a positive, inclusive, and high-performing culture across the region, supporting leaders to coach and develop their teams, drive performance, and create engaging customer experiences. By consistently demonstrating Pandora’s values, the Regional Sales Manager ensures that every store reflects the standards, energy, and passion that define our brand.

• Owns regional financial performance—driving sales growth, controlling costs, and delivering profit targets by anticipating opportunities and responding quickly to commercial risks.
• Analyses regional data and performance trends to identify key drivers, make informed commercial decisions, and take targeted actions that directly improve results.
• Champions a customer-first culture, ensuring every store consistently delivers high-quality experiences that build loyalty, strengthen engagement, and enhance brand reputation.
• Ensures consistent execution of the Pandora customer experience model across all stores, monitoring performance, intervening where needed, and enabling teams to exceed sales and service expectations.
• Leads best-in-class brand execution across the region, delivering flawless launches, campaigns, and seasonal activity while continuously elevating standards and influencing improvements at a broader level.

• Plans proactively for the long term while remaining agile to changing priorities—keeping teams motivated and on track across multiple work streams.
• Aligns store scheduling to trading performance, using data to inform decisions while maintaining flexibility and payroll compliance.
• Shapes the region’s long-term structure, optimising roles and contracts to ensure effective deployment and alignment with rota guidelines.
• Drives strong stock management standards to reduce loss and maximise sales, ensuring full compliance with policies across all stores.
• Ensures robust compliance with health & safety, security, and data privacy—role-modelling best practice and quickly escalating risks to protect people and the business.

• Role-models Pandora values and leadership behaviours in all actions, decisions, and interactions with teams and…