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Operations Manager

Job in London, Greater London, W1B, England, UK
Listing for: CER Financial
Full Time position
Listed on 2026-09-21
Job specializations:
  • Management
    Regulatory Compliance Specialist, Risk Manager/Analyst, Banking & Finance
  • Finance & Banking
    Regulatory Compliance Specialist, Financial Compliance, Risk Manager/Analyst, Banking & Finance
Job Description & How to Apply Below
PERMANENT| 60,.00

PER ANNUMRECRUITER: | Charlie Watson Operations Manager City of London Permanent 60,000 - 70,000cer Financial are working alongside an international bank, who are based in the City of London. They are seeking an Operations Manager to work with them on a permanent basis. The responsibilities of the Operations Manager will include:

Oversee processing of all domestic and international payments

Ensure payment instructions are verified, authorised, and released per policy

Review and improve operational processes

Ensure tasks meet SLAs with high accuracy and control standards

Maintain strong controls (segregation of duties, maker-checker, policy adherence)
Lead, mentor, and develop team performance and succession planning

Support internal and external audits

Manage resourcing, staff engagement, performance reviews, and training

Promote accountability, operational excellence, and continuous improvement

Ensure compliance with regulatory requirements, AML/KYC, and segregation of duties

Lead quality control across operations and client service delivery

Coordinate priorities through regular meetings with department heads

Authorise payments and operational messages as required

Approve invoices and contribute to budgeting with COO Identify and implement process improvements, automation, and system enhancements

Lead/support change initiatives, system upgrades, and SWIFT-related projects

Strengthen operational resilience, business continuity, and disaster recovery

Support COO with planning and key business decisions

Oversee implementation of new/updated products and processes

Act as authorised signatory where required

Identify, manage, and escalate risks appropriately

Manage operational business contracts

Produce regular management information (MI) reports

Ensure compliance with laws, policies, training, and reporting obligations

Support operational resilience training and incident response

Lead, motivate, and develop team through reviews and 1-1sSupport recruitment, onboarding, and staff development

Ensure continuous training and development for staff

The candidate will have:
Degree-level education or equivalent experience in banking/financial services

Minimum 5+ years’ banking experience

Strong background in banking operations and payments processing in regulated environments

Knowledge of payment schemes (SWIFT, BACS, Direct Debits) and operational requirements

Familiarity with Equation Banking system (advantageous)
Understanding of AML, sanctions, PSRs, and financial crime risks in payments

Experience managing teams in fast-paced operational settings

Knowledge of operations, third-party vendor management, private banking, treasury, risk, and compliance
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