Domestic Abuse Senior Operation Manager Northamptonshire

This role will be 3 days a week working on London contracts, 1 day a week working on Northamptonshire contracts. RISE strives for a world where people can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people are victims of crime. To create safe communities, RISE empowers people to break their cycle of harmful behaviour.

RISEs programs challenge attitudes and facilitate long-lasting behaviour change and are driven by the belief that people, including children and young people, can make better decisions, given the right support. RISE are specialists in designing and delivering evidence-based, transformative behaviour change courses within the criminal justice system and wider community. The DRIVE Project aims to reduce the number of adult and child victims of domestic abuse by disrupting and changing perpetrators behaviour and maintain effective risk management of high risk, high harm perpetrators.

DRIVE has expanded across all 32 London Boroughs and Northamptonshire. The RESPECT, Safe Lives, Social Finance led project sees RISE collaborate with London boroughs, statutory agencies such as the police, probation service and childrens social care and local specialist agencies to challenge the behaviour of high-risk perpetrators of domestic abuse. The focus of DRIVE is to hold the perpetrators to account, rather than expecting punitive measures of uprooting the victim and children from their family, community and schools to be the solution;

thereby allowing the perpetrator to move from one victim to the next. Key Accountabilities Main responsibilities/duties (not exhaustive) The Senior Operations Manager position will oversee the delivery of Drive, ensuring all key performance indicators and milestones are achieved. With support from the Director of Operations, the post holder will support, motivate and develop Service Managers and team leaders, ensuring that our services are delivered to the highest standard across the board.

The Senior Operations Managers key role is to focus on stakeholder engagement, line management of Service Managers and Domestic abuse strategy and development across RISE. Strategic management and leadership An ambassador for RISE, instill values and promote RISEs vision and mission as an employee-owned organisation Work with the Director, Practice Adviser, Steering Group and Drive Project Evaluators to maximize learning from each site and modify the model according to findings from data on what is proving effective.

Develop and maintain links with other agencies, both as an individual and as a service, developing protocols, referral procedures, sharing skills and joint working with external partners as appropriate. Represent the service at local and national events; deliver training and presentations as appropriate. Establish and maintain effective working relationships with all RISE managers, staff and external stakeholders to support and improve performance Attend and participate in relevant forums and strategic groups Prepare reports as needed Driving and developing cross-organisational work to develop employees Ensure compliance with policies and procedures Service development and delivery Build external relationships with key partners and stakeholders?to

embed Drive within the local perpetrator response Attend Governance and Task and Finish Meetings to provide updates on referrals and developments in each BCU. Support the Service Managers in dealing with challenging, low-referring boroughs. Utilise intelligent data to inform and improve delivery. Lead, manage and be accountable for RISEs Drive delivery, DA quality improvements and domestic abuse strategy. Ensure ongoing audit and evaluation Provide routine reports to Drive funders and key stakeholders so that they can assess the overall performance of the service.

Hold regular performance meetings (supported by Team leaders, performance / data staff) with managers to set and check performance objectives Ensure the right quality management and auditing to achieve quality services are delivered Provide support, supervision and appraisals for employees Ensure performance management procedures are followed if performance is below the standard expected. Support managers in dealing effectively with employee relations cases, in collaboration with managers, and HR specialist, to effectively identify and address learning and development needs Assisted…