Product Management Lead

JLL empowers you to shape a brighter way.  Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  

Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Product Management Lead
- Residential Technologies Find your next move at JLL and build a fulfilling career At JLL, we value what makes you unique, and we are committed to give you the opportunity, knowledge and tools to own your success. Explore opportunities to advance your career from within, whether you are looking to move up, broaden your experience or deepen your expertise. What this job involves:
The Product Management Lead
- Residential Technologies will lead the residential product management team and the residential technology portfolio across strategy, execution and performance of the tech stack. The portfolio spans three CRM platforms, seven market websites across Europe, the Middle East and Asia Pacific, and multiple property portal integrations across all markets. This role shapes a unified strategy and roadmap where multiple markets pull in different directions, each with a set of requirements and priorities.

Succeeding in this role will demand a blend of people leadership, product acumen, technical credibility and stakeholder judgement. It delivers on business priorities by setting the direction of multiple teams working across time zones, holding delivery to committed schedules, and representing residential technology to senior leadership and across the business. What your day-to-day will look like:
Product Strategy and Delivery:
Manage end-to-end product lifecycle, from ideation and requirements gathering through to launch, working closely with engineering, design, marketing and sales – for all Residential Tech products. Gather market, competitor and user insight to inform where the portfolio develops. Contribute to shaping product strategy with residential business goals, collaborating with senior leadership to resolve strategic issues. Identify where AI can strengthen the residential portfolio and bring forward opportunities that would improve how the business works.

Team Leadership:
Lead a team of product managers and specialists across CRMs and websites in all residential markets. Set clear objectives and expectations, and conduct formal performance and development reviews. Take responsibility for the team’s delivery outcomes, stepping in where schedules or quality are ourage and enable the team to use AI tooling in their day-to-day work, raising the pace and quality of delivery.

Contribute to the wider planning of staffing and resources across Residential Technology. Stakeholder

Collaboration:

Build strong stakeholder relationships by communicating priorities, gathering input, managing expectations and escalating risks appropriately. Chair business leadership meetings and recurring product, engineering and marketing forums. Engage users, marketing teams and delivery partners to gather insight and feed it into the roadmap. Support senior leadership in aligning competing priorities across business lines. Operations, Performance and Governance:
Hold engineering teams and delivery partners to agreed commitments, drawing on working knowledge of the CRM platforms, web stack and the data flows between them. Define and track key performance indicators, presenting product and delivery performance to senior leadership…