Director of Maritime Infrastructure & Facilities

Uber Boat by Thames Clippers | Full time

London, United Kingdom | Posted on 30/03/2026

POSITION

TITLE:

Director of Maritime Infrastructure& Facilities

REPORTSTO:
Chief Operating Officer

Direct Reports:

Up toFive

• Leadthe Maritime Infrastructure Department, being the designated person for EMPROC.
• Accountable for the day-to-day operation to meet contractual obligations with safety and efficiency in mind, ensuring all team members have received the required training, processes are established, documented,maintainedandappropriate risk assessments with systems such as Centrikadopted in line with our SMS.
• Accountable for all aspects of Maritime Assets including
  
  Piers their equipment (e.g. ramps etc),employee welfare spaces,the Welcome Barge and other assets including
  
  Head Office Clipper House, including but not limited to maintenance(tactical, preventative and life-cycle planning),cleaning, development(new builds and upgrades etc).
• Accountable forthird party relationships, including with tenants where UBTC is the landlord and with Landlords where UBTC has contractual obligations and service standards to maintain.
• Lead on regulatory requirements such as river works licenses asrequiredto support business requirements
• Accountable fordevelopingbusiness cases,the purchasing process,budgetand contractmanagementfor the Maritime Infrastructure department.
• Tosupport the requirements and deliverables of London Cruise and Yachtlead and manage marinelogisticsfor cruise ship operations.
• Toidentifynew environmental and sustainability projects with the view of reducing waste and energy consumption
• Accountable for the companies Environmental Management System where highlighted and ISO 14001:2015
• General Facilities Management responsibilities for Thames Clipper locations.

• Maintain and developed the Maritime Infrastructureorganisationalremit, recruiting and training appropriate dedicated and shared resource.
• Create business plans andestablishproject plans for new and established
  
  Maritime Infrastructureprojectsin line with corporate Projects and Procurement strategy.
• Develop and maintain preventative maintenance schedules and defect rectification across the Maritime Infrastructure remit, including piers,equipment and offices. Ensure consistent workplace offering and standards across allofficelocations.
• Ensure effective processes, records and communications channels areestablishedtosupport and manage the requirements of our tenants and landlords as appropriate.
• Define,implement and deliver processes and risk assessments to ensure safe, compliant and customercentricservice at our piers for 3rdparty clients (e.gWaverly at Gravesend), ensure effective oversight on operational days as appropriate.
• Define and deliver agreed KPI's related to Maritime Infrastructure department, including but not limited to pier cleanliness and maintenance metrics.
• Define and deliver strategic budgets for long term investment requirements into the Maritime Infrastructure estate.
• Negotiate annual budgets and manageto those budgets.
• Identify and deliver all legislative requirements associated with Maritime Infrastructure(this includes channel dredging etc) remits such as River Works Licences etc.
• Communicate withinternaldepartmentsand to bethepoint of contactto ensure
  
  Maritime Infrastructure requirements are coordinatedeffectivelywith theobjectivesof the business and other departments.
• Define thedepartmentaltraining requirements incollaborationwith UBTC Safety Department toensure that all Maritime Infrastructure colleagues are trained to aclearly definedlevelpertinent to their role.
• Accountable fornon-staff costs within the Maritime Infrastructuredepartmentand cruise ship operations, including but not limited to training costsand ship supplementary equipment toalsocontrol purchases and PO system.
• Source and manage third party contractors, ensuring defined scope of services/requirements and manage them to ensure efficient and safe delivery.
• To communicate and plan, working alongside
  
  Fleet and Crew Operations ensuring that all requirements for London Cruise and Yacht customers are delivered.
• To give an operational insight to designs for all newpiers and infrastructureasrequired, including office facilities.
• Assistin developing andmaintainingeffectiveteamworkwithin departments.
• Provide and promote the highest level of customer service, source and provide information onnew technology that can help deliver afirst classexperienceacross the Maritime Infrastructure…