Management Head, Change Management

Argenta Group is headquartered in London and has a presence in Australia, employing circa 300 people globally. We are proud of our unique and rich history of trading in the Lloyd’s market, both as a Syndicate and Members’ Agency, and to be part of the Hannover Re Group. Our long standing workforce are our greatest asset; the expertise and knowledge they bring has resulted in our successful track record and continues to shape our future growth strategy.

• Reporting to the COO, this role is responsible for the Argenta Group change culture and portfolio
• As Group Head of Change, you will be working across the Argenta group looking at people, process, technology, and data
• Working to improve our broker and customer experience, as well as improving our colleague’s user journeys and transforming our capabilities to support the Group Strategy
• Managing a team of senior change professionals with expertise in the Lloyd’s market
• Manage an established change portfolio to ensure delivery on time and on budget
• You will own the overall change budget, liaising with key stakeholders across Finance, IT, Data and the wider business to plan and manage it with appropriate controls and reporting mechanisms in place to establish appropriate budgets, prioritise spend and maximise the return on investment
• As part of strategic planning, you will review, create and manage a roadmap for the transformation of the organisation, working with the Head of Strategy, COO, CTO and function leads to define it and maintain it as it evolves in line with the strategy
• You will oversee a robust PMO function and evolve the change management framework
• As part of the Change culture, you will define, develop and implement function-led change framework(s) covering topics such as continuous improvement, process improvement and other federated change approaches.
• Your role will be working with complex stakeholder relationships, being able to clearly articulate and share the business strategy with both senior leaders and the wider team

• Leading a group change function and delivering business benefits through change by engaging with wider ASML business functions;
  Argenta Group functions;
  Lloyd’s; and third party vendors
• Providing direction, establishing and leading a fully effective change team (PMO, Project Managers, Business Analysts, etc.) including responsibility for resourcing, performance management, coaching and developing team members
• Responsibility for the administration and development of the Argenta Group Change Management framework
• Overseeing an appropriate strategic forum (currently Portfolio Review Group) to ensure the Change strategy and portfolio is driven by the business to deliver the Group Strategy
• Delivering portfolio and project level reporting to established committees and working groups. Recommend adjustments to the governance approach and manage the group as necessary
• Some hands-on delivery of large and complex projects
• Accountable for the establishment and administration of formal project Committee/Steering/Working groups
• Establishing and maintain positive relationships with vendors to support the delivery and ongoing maintenance of the projects
• Providing the business with information on market and sector trends and advancements which can support the business’ objectives
• Establishing an approach and delivery of testing including arranging support for testing with technical and business experts and management of defect resolution
• Drive the Change communications strategy (liaising with the Head of Communications)
• Providing general support for the COO
• Undertake any other related duties as may be reasonably required.
• Working for a regulated Company, you will be expected to perform your duties to the…