Area Manager, Management Operations Management

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Primary

Purpose:

The Area Manager is responsible for leading a portfolio of Kate Spade New York stores across the UK & Mainland Europe, partnering closely with Store Managers to deliver commercial performance, operational excellence, and a distinctive Kate Spade customer experience.

Reporting into the Senior Area Manager, this role plays a key part in driving sales growth, developing high performing store leadership teams, and ensuring brand standards are consistently executed across all locations.

The successful individual will leverage their proficiency Retail Leadership to:

Business & Commercial Leadership Drive sales performance, profitability, and productivity across the area, ensuring stores meet and exceed financial and KPI targets

Analyse weekly and monthly business results, identifying trends, risks, and opportunities, and translating insights into clear action plans

Partner with Store Managers to execute company initiatives, promotional activity, and seasonal strategies in line with Kate Spade brand priorities

Collaborate with allocation and head office teams to ensure optimal stock levels, effective product flow, and strong commercial execution

Proactively address underperformance with structured recovery plans, coaching, and follow‑up People & Talent Development Lead, coach, and develop Store Managers, building a strong talent pipeline and succession plans across the area Foster a culture of accountability, engagement, and high performance, aligned to Kate Spade values and behaviours

Partner with HR on recruitment, onboarding, performance management, and development planning for store leadership teams

Champion equity, inclusion, and belonging, ensuring teams feel supported, valued, and inspired Operational Excellence & Customer Experience Ensure consistent delivery of Kate Spade brand standards in visual merchandising, service, and store operations

Conduct regular, effective store visits, providing in‑the‑moment coaching and clear, actionable feedback

Maintain strong compliance with company policies, loss prevention standards, and local labour regulations

Leadership & Ways of Working Act as a strong partner to the Senior Area Manager, supporting regional priorities and cross‑functional initiatives

Communicate clearly and confidently with stakeholders at all levels, both in store and at head office

Role‑model Kate Spade leadership behaviours, professionalism, and brand advocacy at all times

Lead a customer‑first mindset, ensuring elevated service, storytelling, and brand experience at every customer touchpoint

Monitor and manage cost control, inventory integrity, and shrinkage across the area The accomplished individual will possess:

Proven experience in multi‑site retail leadership, ideally within fashion, premium, or luxury retail

Strong commercial acumen with a track record of delivering…