Customer Service Team Lead — Hybrid Impact
Listed on 2026-10-16
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Management
Client Relationship Management -
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management
PRS for Music is seeking a Team Leader (Member Support) to lead a high-performing team of Customer Service Advisers. You will balance demand, coach the team, and drive service improvements while maintaining accountability and strong performance culture.
Your role will include coaching, performance management, and overseeing recruitment, onboarding and development activities to ensure staff success and progression within a hybrid working model.
Are you ready to take on the Customer Service Team Lead — Hybrid, Growth & Impact role at PRS for Music?
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Customer Service Team Lead — Hybrid, Growth & Impact role in the description above.
We appreciate your interest in this position.
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