Managing Director, Fund Accounting

Carta is the connected platform and AI-native ecosystem for private capital. Built to replace fragmented tools with a single system of record, Carta brings together the software, services, and legal infrastructure that founders use to manage equity, fund managers use to run administration and reporting, and legal teams use to close transactions. Trusted by 55,000 companies and 1.8M+ equity holders in 160+ countries, and 10,000 funds and SPVs representing $250B+ in assets under management, Carta is transforming how private capital operates.

Recognized by Fortune, Forbes, Fast Company, Inc. and Great Places to Work.

As the Managing Director, Fund Accounting - Europe, you will:

• Lead, coach, and develop the fund accounting team, setting clear expectations for accounting quality, timely delivery, and client service.
• Oversee accounting standards, review controls, and complex accounting matters, ensuring accurate financial reporting and readiness for client audits.
• Drive efficiency and improve execution across Venture Capital and Private Equity delivery teams, including fund administration, data collection, implementation, and support.
• Build Carta’s reputation as a leading fund administration provider for European VC and PE firms.
• Scale the European Fund Administration business by building team capacity and processes that support growth while maintaining accounting quality and client service.
• Use technology and automation to reduce manual work and unnecessary review cycles while strengthening accounting controls and service quality.
• Evolve Carta's service model to support the business' strategy
• Promote and drive the disparate functional teams to adopt and live the ONE Carta team value - operationally and behaviorally
• Build a culture of technical excellence, accountability, and continuous learning across the fund accounting team.
• Build the infrastructure Carta needs to have a pulse on the customers' needs and wants
• Monitor and influence product usage, client engagement and satisfaction feedback and ensure clients (VC and PE Firms) are getting value out of Carta products
• Work in collaboration with product and engineering to solve problems, drive account strategy, and improve client engagement and loyalty
• Proactively assess client health, address risks, and build trusted relationships that turn clients into advocates/references.
• Partner with R&D to represent growing requirements of FA clients
• Influence the FA business unit client marketing strategy, with a goal of improving client education, product adoption, and self-serve opportunities

The Managing Director, Fund Accounting role will own the customer experience and business performance of Carta’s European Fund Administration portfolio, primarily across the UK and Luxembourg, with accountability for client relationships, service quality, retention, and expansion. You will also support opportunities to expand into other European markets.

You will directly lead the European fund accounting team, with responsibility for team performance, talent development, accounting quality, and timely delivery. The team focuses on building processes and using technology to create a world-class client experience at scale.

We’re looking for a client-centric leader with deep expertise in European Venture Capital, Private Equity, and fund administration, sound judgment, and the ability to build trusted relationships with fund CFOs, COOs, and General Partners.

• 15+ years of experience in a client facing role with a proven track record in client engagement, client satisfaction, and contract value growth through upsells and expansion
• Proven experience leading fund accounting teams, coaching and developing talent, and setting clear standards for…