Director, FSP; Customer Intelligence - CRO​/Pharma

Updated: Today Location: Remote, LND, United Kingdom Job :

Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape.

Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver – for one another, our customers, and, most importantly, for those in need.

We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.

We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life.

We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress.

• Experience in building strategy to support our Pharma and Biotech customers through model evolution.
• Experience supporting/writing proposals.
• Deep understanding of operations and operational strategy.
• Able to take a customer "ask" and make it more than what is requested. Ask questions and dig deeper to understand potential value.
• Understands constraints and roadblocks to establish recommendations.
• Experience working through transitions.
• Experience building a strategic value proposition.
• Experience building new partnership models within a CRO environment.
• Experience across FSP and FSO.
• Driving Excellence in FSP Solutions.
• Know the broader pharma/biotech landscape and understand questions to ask.
• Able to translate the successes of Delivery to customers.
• Experience with commercial offerings, building rates.
• Project Management background would be beneficial.

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

Expansion of team to support model evolution in FSP.

Director, FSP (Customer Intelligence - CRO/Pharma) - UK based. Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape.

Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem…