Post date Principal, Head of Operations and Delivery, Resilience

This position oversees UK Finance’s Sector Resilience team in its management of CMORG, its sector resilience and sector response priorities and key work streams. This includes the strategic partnership with the Bank of England in running the CMORG Project Management Office (PMO), which jointly manages and delivers industry priorities to enhance the resilience of the sector.

• The successful candidate will have a strong understanding of the resilience issues faced by firms and the sector collectively, which crosses the domains of operational resilience, cyber, technology, third party, and business response and recovery. Therefore, this role comprises an understanding of the policy landscape, operationalisation of resilience capabilities, and project management skills to support the delivery of sector resilience improvement projects.
• The team includes the Director, the Principal (this role) and management of the CMORG PMO team. Collectively the team works with the Bank of England to design and deliver tangible improvements to sector resilience, exercises the sector in its ability to respond and recover from severe but plausible scenarios, and maintains and evolves the framework for how industry responds to systemic disruption.
• The successful candidate will work directly with the Heads of Operational Resilience across systemically important firms, their C-Suite CMORG members (usually SMF
  24, CRO or COO level), and with the authorities to set and deliver priorities and oversee key work streams.
• The role additionally comes with oversight of CMORG’s PMO and Exercising budgets, communication and business strategy. This includes maintenance of the CMORG website, delivery of CMORG conferences and other communication events such as webinars.

Overseeing CMORG and its key work streams

CMORG management

• Manage the CMORG PMO, running it jointly via a strong collaborative relationship with the Bank of England.
• Oversee the CMORG strategy and business plan to ensure it is focused on delivering key priorities for the sector, including its resources and the PMO and exercising budgets.
• Lead the engagement and output of CMORG priorities to inform the evolution of its strategy and key deliverables. This includes interviewing CMORG members and key stakeholders annually on CMORG performance, risks faced by the sector, and priorities for resilience enhancements.
• Review and develop action plans to improve the operating effectiveness of CMORG based on CMORG member feedback and ensure that actions are prioritised accordingly to enhance the governance, agility, and delivery capability of CMORG.

Key work streams

• Lead the delivery of the Financial Market Infrastructure (FMIs) and Third-Party Resilience Programme, including the prioritisation of chosen FMIs and Third Parties, managing the steering group and relationships with the chosen firms, and the application and output of the resiliency, contingency capabilities and testing findings.
• Support the delivery of Frontier AI-related resilience risk mitigation collective action, including key initiatives, communications and guidance for the UK financial services sector and the collaboration between CMORG members and leading industry expertise.
• Lead the design, planning and integration of Critical Third Parties (and other third parties as appropriate) within CMORG’s collective action structures, and within the Sector Response Framework. This includes managing engagement groups with the third parties and working groups of financial services firms, and of key third parties to advise on the approach, alongside authoring and ope rationalising playbooks.
• Lead the maintenance, evolution and publication of CMORG’s Strategic Risk Register, which provides a…