Director Global Packaging Solutions

Overview

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This role is in support of Cencora's global logistics and storage services marketed through our World Courier business.

Reporting to this role will ensure World Courier creates and maintains a business-wide knowledge of industry-leading packaging technology, cost comparisons, and, where applicable, local low-cost options. The role will lead conversations around global, regional, and local packaging choice selection, ensuring World Courier meets all market needs. The role will recommend the choice of all “Owned & Rented” packaging globally and build and maintain control models to constantly challenge cost and drive efficiency and value.

The role will function as the technical “Owner” of packaging standards and be available to support Sales & Marketing to position World Courier as “Industry Leading” when required. The role will lead technically aligned initiatives around visibility and monitoring to place World Courier as the best in the industry. Additionally, this role will focus on fostering collaboration across departments, driving innovation in sustainable packaging solutions, ensuring compliance with evolving regulatory requirements, and embedding external market intelligence to serve all service lines.

The holder of this position is responsible for World Courier’s Packaging selection process and related initiatives.

• Global Packaging Strategy And Visibility

• Build visibility of global options in all temperature ranges, including footprint availability, capability, and cost.
• Propose and lead the implementation of solutions to meet all market needs based on the above.
• Embed external market intelligence into the packaging strategy to ensure all service lines are supported effectively.

• Sales Enablement And Innovation

• Equip the sales team with packaging knowledge and frameworks to better enable them to identify areas where our offer can support a customer’s aims.
• Collaborate with Sales & Marketing to position World Courier as an industry leader in packaging solutions.
• Link the sales innovation funnel into the roadmap to ensure packaging solutions serve all service lines.

• Pricing And Cost Management

• Work with the pricing team to regularly review and maintain external packaging pricing to ensure it covers total cost-to-serve and captures the value delivered.
• Build and implement cost-control models to optimize packaging cost-effectiveness globally.
• Ensure pricing strategy linkage into the broader business model to align packaging costs with overall financial objectives.

• Technical Leadership And Innovation

• Lead the Temperature Control Expert group, focusing on supporting major sales bids and driving packaging innovation.
• Regularly review and maintain a perspective on customer needs and competitive offerings.
• Lead initiatives to enhance visibility and monitoring technologies for packaging solutions, ensuring World Courier remains at the forefront of the industry.
• Develop and execute a sustainability roadmap that integrates packaging solutions into World Courier’s broader environmental and operational model.

• Onboarding And Vendor Management

• Oversee the onboarding of all strategically chosen packaging options into World Courier systems, ensuring seamless integration and operational readiness.
• Identify and manage relationships with key suppliers, ensuring alignment with strategic goals and maintaining high standards of quality, reliability, and cost-effectiveness.

• Cross-Functional Collaboration And Enablement

• Work closely with Operations, Quality Assurance, and Regulatory teams to ensure packaging solutions meet operational and compliance standards.
• Drive the internal enablement of packaging characteristics across all functions to ensure alignment and understanding of packaging capabilities.
• Act…