Operations Support Engineer

Operations Support Engineer (Electrical Installation)

£50,000-£60,000

London | Hybrid

Vantage is recruiting for an Operations Support Engineer on behalf of a global leader in smart buildings and energy management technology. This is an excellent opportunity for an electrically qualified engineer looking to move beyond traditional installation or maintenance into a technical operations role supporting cutting-edge building monitoring systems.

You'll split your time between visiting a portfolio of commercial buildings across London and working remotely, supporting system performance, fault diagnostics and maintenance coordination. The role offers structured training, exposure to modern smart building technology and a genuine pathway into a senior Operations position.

Role Overview

As an Operations Support Engineer, you'll play a key role in ensuring the reliability and performance of energy monitoring and metering systems across a major commercial property portfolio. Working closely with field engineers, contractors and clients, you'll troubleshoot technical issues, coordinate maintenance activities and provide day-to-day operational support.

This is an ideal opportunity for someone with a strong electrical background who enjoys fault finding, problem solving and developing their technical knowledge within the smart buildings industry.

Key Responsibilities

Maintain and support building monitoring and metering systems.
Diagnose faults across electrical metering, Modbus communications and BMS integrations.
Coordinate maintenance visits and support field engineers.
Monitor system alerts and respond to operational issues.
Update service tickets and maintain technical documentation.
Provide day-to-day administration of energy management systems.
Deliver excellent customer service while ensuring high system uptime.

The Ideal Candidate

City & Guilds Electrical Installation (or equivalent).
Practical experience working in electrical installation, maintenance or service engineering.
Experience working in switch rooms and live electrical environments.
ECS Gold Card or equivalent qualification preferred.
Strong fault-finding and diagnostic skills.
A positive, hands-on attitude with excellent problem-solving ability.
Customer-focused with good communication skills.

Desirable experience:

Building Management Systems (BMS).
Electrical metering systems.
Modbus communications.
Basic networking or IT knowledge.

Previous experience with specialist monitoring platforms isn't essential-full product and systems training will be provided. We're looking for someone with the right attitude, strong electrical fundamentals and a desire to learn.

What's on Offer

£50,000-£60,000 basic salary.
Hybrid working (3 days on-site, 2 days remote).
Private health insurance.
Mental health leave.
Full product and technical training.
Clear progression into a senior Operations role.
Opportunity to work with a growing business at the forefront of smart buildings and sustainability.
Exposure to a high-profile commercial property portfolio using modern building technology.

This is a fantastic opportunity for an electrically qualified engineer looking to broaden their skill set and build a long-term career in the smart buildings industry. If you enjoy technical problem solving, working with innovative technology and want to join a business that invests in its people, we'd love to hear from you.

Apply now or contact the Vantage team to find out more