Client Director; FTC

The purpose of this role is to own the day-to-day client relationship and all elements of delivery. Including, implementation of the strategic vision for the client, delivery against the financial targets set and building a trusted relationship with the client.

Dentsu is an integrated growth and transformation partner to the world's leading organizations. Founded in 1901 in Tokyo, Japan, and now present in over 145 countries and regions, it has a proven track record of nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients. Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands, people and society.

Carat an award-winning media, content and branding agency that uses its peerless understanding of the passions, motivations, and behaviours of real people to bring brands and their customers together. Carat is privileged to work with some of the most eminent companies in the world.

The Co-op is the UKs fifth biggest food retailer, the #1 convenience grocer and is a retailer with a difference. It is owned by its members, not its shareholders, making it the worlds biggest co-operative. Portions of Co-op purchases go back into the community and members have the chance to choose which community they want to benefit from this investment. Members also benefit from preferential pricing in store, making the Co-op a truly community and member focused organisation.

Every year, the Co-op pays out this money to all causes, with thousands of causes benefiting from a share of tens of millions of pounds.

The Co-op is a recognised leader for their community-led projects, and this - along with market leading sustainability commitments - is a huge focus for the business. The ongoing growth and evolution of their Membership proposition means that we're tasked, not only with building the brand, but driving instore and online purchase as well as new member acquisition, activation and retention.

The client is looking for brilliant collaborators and for us to be the drivers in landing these messages across the paid, owned and earned ecosystem. You'll work closely with various agencies to deliver strategic communications planning and will have the opportunity to work on a client that not only has a healthy budget but does good in local communities too.

The Client Director will work across the Food part of the business, covering National, Live & Local, Membership & Ecom as well as collaborating with the planning leads across all other business units (such as Legal Services, Insurance and Funeral care) to ensure we're truly planning and behaving as "One Co-op".

We are looking for an ambitious, self-starting planner who can work autonomously on projects if needed, but also enjoys working within a team with a strong, collaborative working ethos. Co-op's business requires us to work at a fast pace and be adaptable to frequent change. We are looking for someone who can generate brilliant insights from data and apply them across our strategy & planning.

Above all we need bravery and bold thinking, and a constant finger on the pulse of media innovation and the changing landscape.

The client director will also support the Client Managing Partner in managing the commercials of the account, including staff utilisation, project pipeline development, sales conversion, budget forecasting & reporting, and financial management. They will be responsible for supporting the overall growth plan for the Co-op business at dentsu.

We're looking for a positive, can-do attitude from someone joining the team. Grocery retail experience would be ideal but is not compulsory, but experience across both Brand and Performance marketing is essential, given the nature of the client's business and its continuous shift towards digital fulfilment of many of their services.

• The successful…