Global Business Director
Listed on 2026-02-12
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Marketing / Advertising / PR
Marketing Manager, Marketing Strategy, Client Relationship Manager, Branding Specialist / Ambassador -
Management
Client Relationship Manager
Company description
We are the ROI agency, apositionwe haveproudlyheld trueto since 2005. Our more than 6,000specialistsacross
95marketsofferunparalleledcapabilitiesin
Media,Data,Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients’businesses.
Over the years, we have evolved our definition of ROI, as it has changed with the ever- complicatedcommunicationslandscape.
ROI isnolongersimplyaboutthemost efficient planning, buying and reporting of media.
Yes,ROIisaboutdelivering Returnon Investment ;butit’salsoaboutgoingbeyondtodelivera
Returnon Imaginationandmoreintegratedexperiencesthatinspire Growth .Top-line growth
forourclients’businesses,growthforourpeopleandgrowthforourculture.
Poweredbyourbest-in-classproprietarytoolsanddata,ourworkspansthefullspectrumof media communications, from analytics, data and technology to performance marketing, content and superior trading.
Thisbreadthmeanswedeliver Insightthatliesattheintersectionofconsumer,category,and brand, attributing every budget to stronger business outcomes.
Itmeanswedelivermorecreativemediasolutionsthatbringtogetherbest-in-class strategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients.
Itmeansweadoptnewdataanalyticsandvalueoptimisationtechniqueswhilebuilding
relationshipswithsomeoftheworld’smostexcitingstart-ups.
Weleverageover
30yearsof media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward–thinking and accountable to our clients.
AtZenith,weultimatelyseekoutamoremeaningfulkindof
ROI. Ouruniquewayofthinking inspires growth for some of theworld’s leading brands,including
Coty,Electrolux,Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt,Tik Tok and Verizon.
At Team H&M, we manage full-funnel, cross-channel digital planning, activation and strategic development for H&M’s Paid Social, Paid Search and Programmatic activity across +40 markets worldwide.
Our team structure replicates a single-client agency set-up with three core functions:
Strategy, Planning and Activation. With a total headcount of +100, we are based in four different offices:
London (45 people), India, Colombia and New York, with all client leadership and strategy governance sitting in the London office.
Digital Planning covers both Brand and Performance campaigns, and the media channel scope is as follows:
- Paid Social:
Meta, Tik Tok, Snapchat & Pinterest - Programmatic:
You Tube & Display (DV360) - Paid Search:
Google, Bing & Apple
We are looking for a Regional Lead (Business Director level) to join Team H&M. In this role you will lead one of our Regional Hub Teams, reporting into the Global Managing Partner and working very closely with all lines of business including Strategy, Planning, Activation and Data.
The Regional Lead is a high-level orchestration role ultimately responsible for delivering best-in-class client service to the H&M Regional Clients. You will be leading a cross-functional, regional team split between UK and India ensuring that
1) global strategy is translated to the region effectively,
2) digital planning is high quality and delivers against objectives,
3) campaigns are executed flawlessly and
4) we are optimising effectively to hit client’s brand and performance targets.
Your success is measured by your ability to maintain a strong client relationship while ensuring the work on the ground aligns with H&M’s broader business objectives.
European business travel forms part of this role.
Responsibilities About the work Client Leadership- Lead the relationship with senior regional clients, building trust and credibility and ensuring they value your input
- Partner with clients to lead and drive key projects that are critical to their business
- Maintain a comprehensive view of account health, pressure points and areas of opportunity
- Manage the Scope of Work in the day to day, overseeing the team’s delivery throughout the year
- Oversee our delivery and quality of product and stay close to the…
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