Head of External Communications

Dream Big. Go Beyond. Be Unstoppable.

Kyriba is a global fintech leader empowering CFOs and finance teams with cloud-based treasury, payments, and risk management solutions. We serve 3,000+ customers worldwide, managing $15 trillion in payments annually and helping businesses optimize liquidity performance across the enterprise.

We're on a mission to become the most sought-after cloud technology company globally. We think big, innovate relentlessly, and challenge the status quo every day. If you are a problem-solver who’s ready to push boundaries and achieve more than you thought possible—you'll find an exceptional career within an extraordinary business.

Ideal candidate will be commutable to London/Staines 2x per week.

We are seeking an experienced Director of External Communications to lead and scale our global PR program while establishing Kyriba as a thought leader in the financial technology and treasury management space. Based in the UK, you will build and execute comprehensive external communications strategies that elevate our brand across corporate announcements, customer success stories, and thought leadership initiatives. This role requires a strategic storyteller who thrives on stakeholder collaboration and can partner with our PR agency to maximize impact across all channels.

• Build and execute a comprehensive global PR strategy that positions Kyriba as the category leader in treasury and liquidity management solutions
• Develop proactive media strategies for corporate milestones, product launches, customer wins, and company news
• Cultivate and maintain relationships with tier-1 and industry-specific media, journalists, and editors across key markets
• Lead crisis communications planning and reputation management across all external touchpoints

• Establish and launch Kyriba TV as a flagship content platform for video thought leadership, customer stories, and industry insights
• Define content pillars, production workflows, and distribution strategies to maximize reach and engagement
• Partner with internal subject matter experts to create compelling video content that demonstrates Kyriba's expertise and innovation
• Measure performance and iterate on content strategy based on audience engagement and business impact

• Lead external storytelling for corporate announcements including funding, partnerships, acquisitions, and strategic initiatives
• Create press release frameworks and approval processes that ensure consistency and quality across all announcements
• Coordinate timing and messaging across corporate, product, and customer news to maximize media impact

• Partner with Product Marketing, Sales, Customer Success, and Product teams to align external messaging with business priorities
• Enhance messaging frameworks that translate technical capabilities into compelling business narratives
• Act as a trusted advisor to executives and department leads on external communications best practices
• Ensure consistency of voice and narrative across all customer-facing content and channels

• Coach C-level executives and senior leaders on media engagement, speaking opportunities, and thought leadership positioning
• Manage cross-functional stakeholder relationships to gather insights, align priorities, and execute integrated campaigns
• Build internal communications processes that keep stakeholders informed and engaged in PR activities
• Navigate competing priorities and deadlines while maintaining strong working relationships across the organization

• Manage and elevate the performance of external PR agency partners to drive greater strategic value
• Set clear KPIs, provide strategic direction, and hold agencies accountable for results
• Identify opportunities to expand agency scope beyond traditional media relations (e.g., influencer engagement, community building, analyst relations)
• Optimize agency investment through performance monitoring and strategic reallocation of resources

• Position…