Senior Strategist - Helia

Agency : Havas Helia

Job Description : The Senior Strategist is responsible for working with the Director to define/refine the client overall strategy. This role understands target behaviors of the audience, their world/cutlrure and their content preferences. The Senior Strategist consistently uncover audeince, cultural and media insights that inform strategic and creative thinking. The Senior Strategist utilizes various tools to uncover ongoing audience, brand and category instights.

Here at Havas CX Helia, we’re on a mission to become the best customer engagement agency in the UK. And you’re a big part of making this happen

What’s the secret to our success? The power of collaboration. Whether that’s across our two teams in London and Cirencester – or our far-reaching global network. 18 countries, 1,200+ people, 25 Villages. When you work with us, you’ll also be joining Havas CX – an international group dedicated to delivering meaningful customer experiences across the entire customer journey. Your new colleagues will include the strongest CX minds from a global talent pool.

You’ll be in good company. Together we transform brands through our unique approach.

Helping brands strengthen their consumer relationships is what we’re all about – flexing and blending our creative and data skills to make each and every interaction truly meaningful. But it’s not just brands we empower. Working for Havas CX helia means you’re working for a company that loves to empower its people, too. While you bring the can-do, entrepreneurial attitude, we’ll equip you with the skills to pull off big ideas – and everything else you need to make the most of your natural talents.

Both professionally and personally, we help you make a difference – so you can enjoy a rewarding career in our industry.

Role
- Senior Strategist

Reporting Into
- Strategy Director /
Strategy Partner

Reports
- Junior Strategist / Strategist (tbc)

We're looking for a Senior Strategist to help transform brands through the powerful combination of creative thinking and customer experience expertise. You'll be the strategic bridge between customer insight and understanding and breakthrough creative work - finding the cultural insights and customer truths that inspire truly meaningful communications and experiences. As we evolve into an ever-more creative-focused agency, you'll play a pivotal role in developing the big ideas, strategic narratives and CX, CRM and loyalty expertise that connect brands with their customers in more engaging, emotionally resonant ways that make the brand promises I clients make real across their entire customer journey.

You’ll be critical in our evolving our agency and the work we do for clients towards more creative, culturally relevant place while maintaining our customer-first and strategically driven heritage. Your energy and strategic thinking will unlock new creative territories, your insights will inspire breakthrough ideas, and your customer expertise will ensure everything we create truly connects with real people's lives on our biggest and most exciting accounts.

This isn't about strategy for strategy's sake - it's about using strategic thinking to create communications and experiences that customers genuinely value and that drive meaningful business results for our clients.

• Uncover the cultural tensions, customer truths, and behavioural insights that unlock creative opportunities
• Synthesize customer data, cultural trends, and brand positioning to identify the most compelling strategic territories
• Transform complex customer understanding into simple, powerful insights that inspire creative teams

• Develop strategic territories that authentically connect brand purpose and promises with customer needs and cultural moments
• Partner with creative teams to translate insights into breakthrough creative concepts
• Champion bold, culturally relevant ideas that…