Manager Marketing

Foundever is looking for a Marketing Manager to join the UK Marketing team, getting involved in a wide range of activities that will support the growth and brand awareness of Foundever. You will work a 37.5 hour week Monday – Friday within core business hours and be offered a competitive salary based on experience

The Marketing Manager will support a number of activities across the UK and will be working directly with the Head of Marketing to support the following:

• Marketing Activity Execution
  • Oversee and manage social media content for the UK
  • Planning and running marketing events such as round tables for conferences
  • Execute key activities that form part of the marketing plan across multiple initiatives, including digital, social media, awards, print and industry events.
  • Collaborate with cross-functional teams to ensure consistent messaging and brand positioning across all marketing efforts.
  • Plan and execute targeted campaigns, including social media campaigns, content marketing, email marketing and advertising initiatives.
  • Deliver administrative tasks for all marketing activities, on time and accurately.
  • Review campaign performance, track results and report on ROI
• Content Development
  • Develop high quality content and marketing collateral, such as awards submissions, case studies, thought leadership, blogs and presentations.
  • Collaborate with teams across the business to gather data and insight to enhance the quality of all Foundever content.
  • Write and schedule social posts for the UK across Linked In, Facebook and other channels as required.
  • Update the Foundever website, including adding new content.
• Brand Management and Promotion
  • Develop and maintain a strong brand identity for Foundever, ensuring consistent messaging and visual elements across all marketing materials.
  • Manage and optimise our online presence, including website content, social media platforms, and digital advertising campaigns.
  • Monitor and analyse marketing performance metrics, providing regular reports and recommendations for improvement.

• Experience: A minimum of 4 years’ experience in a marketing role.
• Excellent creative writing skills: high attention to detail and strong subject matter expertise.
• Good communication skills: the ability to clearly and effectively communicate at all levels of the business.
• Proactivity: Not afraid to proactively reach out to ensure any task is received ahead of deadlines.
• Patience: the ability to remain calm and composed.
• Adaptability: the ability to handle a wide variety of tasks and adjust your communication style as necessary.
• Positive attitude: the ability to remain positive and upbeat even during difficult customer interactions.
• Social Media: A good working knowledge of Social Media platforms such as Linked In, Facebook, Instagram & Tiktok.
• Microsoft Office: Good experience using MS Office, PowerPoint, Word, Excel & Outlook.
• Marketing Tools: Familiarity with various marketing tools such as Hootsuite, Hubspot, Salesforce, Salsloft and Google Analytics.
• Critical thinking: Effective problem-solving skills.
• Knowledge: Knowledge of the contact centre / CX industry.