Senior New Business & Marketing Manager

Design Scene is an award‑winning global creative experience agency with offices in London, NYC, Las Vegas, and Singapore. For two decades we have delivered exceptional events and experiences for a diverse portfolio of clients, including industry giants such as Pinterest, Prime, Amazon, Braze, Yahoo, Live Nation, Levi’s, and T‑Mobile.

In November 2023 we acquired Secret Theatre, reinforcing our commitment to push creative boundaries and forge innovative connections in arts, culture, sports, and music.

We are expanding our Growth & Marketing team and seek an experienced Senior New Business & Marketing Manager to shape how the agency is presented to the market, lead conversations with prospective clients, develop tailored credentials, and independently manage the journey from first meeting to won work.

As a high‑trust role, you’ll travel to the world’s most exciting events, driving growth rather than supporting it. You’ll report to the Global Chief Growth Officer (London) and work with a global team of content, strategy, and experiential experts.

• Confident
• Creative
• Innovative
• Collaborative

Location: Design Scene Ltd, London (Mon & Fri WFH)
Employment Type: Permanent Full Time
Salary: £60k‑£70k (dependent on experience)

• Satisfied clients
• Growth of client base across existing and new clients delivering projects that meet agreed KPIs
• Increase brand awareness
• Generate new leads
• Nurture relationships with prospects
• Close new business deals
• Industry exposure and recognition to attract new talent and clients

• Opportunity development & credentials leadership
• Prepare tailored credentials and narratives for each prospective client or meeting
• Lead discovery conversations and first meetings
• Identify the real problem behind requests
• Shape scope before formal RFP where possible
• Convert conversations into qualified briefs
• Represent Design Scene globally when senior leadership is unavailable
• Pipeline & relationship management
• Conduct regular market research on clients, competitors, and vendors
• Qualify and progress inbound and outbound opportunities
• Secure key commercial information (budget, scope, decision criteria)
• Maintain accurate forecasting and pipeline tracking
• Proactively generate opportunities through relationships, partners, and market insight
• Lead follow‑ups, keeping prospects engaged and obtain feedback
• Develop opportunities into repeat and expansion of project scope
• Marketing & visibility
• Manage the content creator (based in SA, part‑time)
• Create fame for Design Scene, positioning us as thought leaders and experts, using Secret Theatre as a unique offering
• Maintain credentials and case‑study pipeline
• Coordinate award entries and submissions
• Support targeted outreach and thought leadership
• Ensure agency materials reflect current capability and positioning

• 6‑8 years of experience, ideally within an experiential, creative or production agency
• Confident leading client conversations, meetings and presentations independently
• Commercially minded, understands scope, budgets and margin implications
• Ability to qualify opportunities and challenge both internally and externally
• Strong written communication and narrative building (credentials & proposals)
• Organised and structured, able to manage multiple opportunities simultaneously
• Proactive and self‑directed with good judgement and accountability
• Comfortable representing the agency internationally and travelling when required
• Confident collaborating across international teams and time zones
• Strong presentation skills and ability to clearly articulate ideas and value
• Passion and enthusiasm for experience, design, with creative flair

• Competent use of Apple OS, Google G‑Suite, Microsoft Office, Apple Keynote
• Understanding of CRM tools
• Aptitude to learn our other platforms such as Slack, Airtable, etc.
• Interest in AI tools that can help the Growth & Marketing department be more efficient