Social Media Executive​/Community Manager

About Ogilvy

Ogilvy, part of WPP, has been creating impact for brands through iconic, culture‑changing, value‑driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries.

Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities. Ogilvy is a WPP company (NYSE: WPP). For more information, visit , and follow us on Linked In, X, Instagram, and Facebook.

WPP is the trusted growth partner for the world’s leading brands. We unite cutting‑edge media intelligence and data solutions, world‑class creativity, next‑generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit

Department:
Social

Location:

London
Contract type: 12‑Month Fixed Term
Full Time/Part time:
Full Time
Reporting into:
Head of Social Excellence

We are looking for a proactive and detail‑oriented Social Media Exec / Community Manager to support community engagement and social management for a major global B2B tech client, becoming the eyes, ears, and voice on social that brand. We are looking for a creative force to join us at the most creative place in the world.

As our Community Manager, you will sit at the intersection of creativity, data, and culture. You will be the heartbeat of the brand, translating strategy into daily interactions that matter. You will work side‑by‑side with award‑winning creative teams, helping to shape the brand story through real‑time engagement, social insights, and bold community‑first ideas.

In this role, you will act as the voice of the brand, and whilst you won’t be doing the social strategy, you’ll be managing daily execution of the social strategy – from posting and scheduling to crisis monitoring and response. We’re looking for someone who is a proactive problem‑solver, wants to deliver excellent work for clients, and loves working in XFN teams.

• Global collaboration:
  Oversee community management across multiple European markets, working closely with our internal US teams to do so.
• Client liaison:
  Serve as a primary point of contact for our B2B clients in the European region, sharing daily status updates and managing expectations with them.
• Content operations:
  Manage the content calendar, ensuring all live links and statuses are updated in real‑time.
• Crisis & care:
  Monitor channels across Linked In, FB, IG, X for crisis situations and lead social engagement for BAU posts and events.

• Daily sweeps:
  Conduct daily engagement sweeps for tags, mentions, and DMs across platforms (Meta, Tik Tok, Linked In, X, etc.).
• Content publishing:
  Handle posting, scheduling, and monitoring of content. Ensure all tasks and reposts are approved via the client where necessary.
• Event support:
  On occasion, you will be asked to provide real‑time social media support for event activations like BRITS, World Cup games, etc.

• Audits & reporting:
  Develop sophisticated social audits and produce quarterly reports and competitor analysis reports.
• Data interpretation:
  Translate social intelligence findings into actionable community‑based recommendations.
• Trend Identification:
  Identify trends and key moments of opportunity in the social space (e.g., trending formats, recurring topics) to develop ‘social pulse’ strategies.
• Copywriting:
  Draft engaging social copy and responses that align with distinct brand personas and generate engagement.

• Experience:
  
  1+…