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CRM Executive: Personalised Journeys in Luxury Retail

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Harvey Nichols
Full Time position
Listed on 2026-07-26
Job specializations:
  • Marketing / Advertising / PR
    Digital Marketing, CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 42000 - 60000 GBP Yearly GBP 42000.00 60000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Harvey Nichols seeks a CRM Executive to join the Marketing Team at Head Office. You will plan, build and deliver personalised CRM campaigns across email, SMS and other channels, pairing creativity with analytics to drive engagement and customer lifetime value.

You will collaborate with Marketing, Digital, Buying and Retail teams, ensuring campaigns reflect luxury branding, seasonal launches and commercial priorities, while maintaining GDPR data governance.

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