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CRM Growth Director: Drive Revenue & Retention

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Paysend
Full Time position
Listed on 2026-07-30
Job specializations:
  • Marketing / Advertising / PR
    CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 120000 - 180000 GBP Yearly GBP 120000.00 180000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Paysend is seeking a Consumer CRM Director to own the global CRM strategy and transform CRM into a major growth engine. You will lead the CRM team, drive activation, engagement and lifetime value across the customer lifecycle, and partner with Product, Data and Marketing to deliver measurable business impact.

You will build AI-driven personalisation, prioritise growth roadmaps, and create robust reporting linking CRM activity to revenue and retention across geographies.

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