Senior Influencer Manager

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

This position sits in our Marketing & Technology service based in London. We combine data, technology, creative content, and paid media to crack brands’ business problems & drive revenue through a variety of digital marketing solutions like ad campaigns, augmented reality, and chatbots. Our clients include Just Eat Takeaway, The Macallan, easy

Jet, Tik Tok, and eBay.

We Build What’s Next

Brands aren’t coming to us for safe bets or small optimisations.

They’re asking:

• How do we move culture, not just attention?
• How do we grow when the category is flat and everyone’s shouting?
• How do we turn creators into a real business driver, not a line item?

These aren’t problems you solve by tweaking last year’s plan.

They demand connected thinking across culture, creativity, data, and media - and the confidence to make moves before they’re obvious.

At DEPT®, influencer marketing is a core growth discipline. Not an add-on. Not an afterthought. We design creator ecosystems that scale, adapt, and deliver measurable impact - across brand, performance, and commerce.

We want you.

You’re the friend everyone turns to for trend advice, the one who seems to have an instinctive radar for pop culture shifts. Whether it's scouting rising stars on Tik Tok, analysing viral moments, or brainstorming innovative ways to use creators in campaigns that defy the ordinary, your creativity knows no bounds. We are looking for a candidate who not only possesses strong analytical and strategic skills but also has a genuine passion for Influencer Marketing and social media trends.

• Campaign Delivery:
  Utilise your expertise to ensure seamless, high-impact influencer campaign delivery. Track and optimise campaigns for strong client returns.
• Client Roadmap Development:
  Strategically shape and evolve the client roadmap, nurturing long-term relationships while identifying reactive opportunities.
• Senior Client Relationships:
  Own and deepen senior client relationships, acting as a key escalation point and providing regular engagement to support Client Service & Creative teams in account growth strategies.
• Collaboration:
  
  Partner with Creative & Paid Social teams to maximise campaign performance and champion the influencer product across business functions.
• Process Implementation:
  Develop, implement, and refine guidelines and resource planning to enhance operational efficiency where necessary. Collaborate with leadership to address team challenges as they arise.
• SOW Management:
  Support wider teams to define accurate, profitable SOWs.
• Team Development:
  Support and develop your direct reports (3), fostering a positive and productive team environment.
• Market Knowledge:
  Maintain a strong understanding of the influencer marketing landscape, encompassing different platforms, influencer tiers, content formats, and ROI measurement.
• Data Analysis Expertise:
  Conduct thorough data analysis to evaluate campaign performance and drive strategic decisions, ensuring insights are effectively communicated and leveraged for future initiatives.
• Reporting Proficiency:
  Strong reporting skills focused on influencer metrics, providing actionable insights that inform clients and elevate campaign success.

• 4+ years of influencer campaign execution and proven experience in managing at least 2 direct reports.
• Agency experience is essential for this role.
• Demonstrable track record of creating and implementing high-performing influencer marketing campaigns.
• Ability to understand and leverage collaboration opportunities with other business lines.
• A natural problem solver with a proactive approach to client solutions.
• Confident, dynamic, and engaging communicator who prioritises…