Communications and Engagement Associate

We're looking for an organised and creative Communications Coordinator to help deliver colleague engagement, internal communications, events and employer brand activity across New Day. This is an excellent opportunity for someone with some experience in communications, social media, events, recruitment marketing, HR or a similar people-focused role who is looking to build a career in Comms. On any given day, you could be coordinating colleague events, creating content for Linked In and our corporate channels, supporting internal campaigns, analysing engagement data and helping tell the story of what makes New Day a brilliant place to work and a leading provider of consumer credit in the UK.

• Upkeep of our communication channels (such as intranet, events, corporate website, Linked In), ensuring content is accurate and on time.
• Suggest creative ideas to continuously improve our content.
• Event coordination, including organisation, communication and post-event follow-up.
• Produce clear, compelling and accurate communications and assist in the delivery of campaigns.
• Prepare communications to managers, ensuring they are well prepared and informed to be able to lead teams effectively.
• Effective use of AI tools to make how we work simpler and make it easier for colleagues to access the information they need.
• Manage incoming requests and provide operational support, ensuring queries are logged and followed up.

• You have already developed some relevant experience and are ready to build the next stage of your career in communications and colleague engagement. Managing or contributing to social media channels, organising events or supporting internal communications activities.
• You can demonstrate experience in related fields: communications, PR, marketing, journalism, content creation, events.
• Strong written communication skills with the ability to create clear, engaging content for different audiences.
• Excellent personal communication skills, and be comfortable analysing data to help us improve our output.
• We’re looking for someone who is curious, organised, self‑motivated, and enjoys working across a variety of projects.
• It’s a plus if you have experience using design, editing, or content management tools.

Externally, this role could also be known as Communications Coordinator, Internal Communications Coordinator, Communications Executive #LI-Hybrid #LI-TT1

At New Day, we value all types of diversity. We’re an equal opportunity employer and believe that our differences create a vibrant, authentic working culture. We want all our colleagues to feel able to bring their whole selves to work. We don’t discriminate on the basis of protected characteristics or identities. We make sure that every job is crafted to be inclusive and that people with disabilities or caring responsibilities can take part in the application and interview process.

Tell us if you need accommodations:
We’ll put reasonable adjustments in place to support you. We work with Textio to make our job design and hiring inclusive.

Permanent

We help people move forward with credit and help our colleagues to move their careers forward too. Through innovative consumer credit and embedded finance products powered by groundbreaking technology, we deliver over 300 million transactions every year. Our brands include Aqua, Marbles, Fluid, Bip and New Pay. We partner with leading brands such as AO, Argos, Boohoo, John Lewis and Lloyds Bank.

Over 5 million UK customers are supported by our award‑winning customer service.