Senior Account Director, Social & Creator

Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our  Fearless Pursuit of the Unexpected,  we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America and a three‑time winner of PRWeek’s Best Places to Work.

Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.

Job Title: Senior Account Director (or up to Associate Director level)

Reports to: Director, Digital

Location: Old Street, London, EC1V 9BW

Type: Fixed-term contract, full-time, hybrid (minimum of 2 days in the office per week)

Zeno London is a communications agency powered by a collective of digital natives, creative thinkers, and strategic experts. Together, we bring bold thinking and innovative execution to our clients across a wide spectrum of sectors – from consumer brands to B2B powerhouses.

At the heart of our digital offer sits the ZDX team, a team of social strategists, content creators and influencer marketing specialists who shape and power digital programmes across the agency.

From audience first social strategy to culturally relevant content and performance led influencer partnerships, ZDX blends insight with creativity to deliver work that drives conversation and results. Our expertise is broad, reflecting the diversity of the brands and sectors we support.

We are looking for an experienced Senior Account Director or Associate Director to join the ZDX team on a maternity cover contract, leading integrated social and creator programmes for a range of clients.

This is a senior client-facing role for someone who combines strategic thinking with exceptional programme leadership. You will oversee the development and delivery of social media, content and creator marketing programmes, helping clients navigate an evolving digital landscape while ensuring work is delivered to the highest standard and drives measurable impact.

You’ll act as a trusted advisor to clients, leading conversations around social strategy, content planning, creator partnerships and campaign performance. Working closely with account leads, strategists, creatives, paid specialists and external partners, you’ll ensure programmes are integrated, effective and aligned to wider communications and business objectives.

This role includes direct line management responsibility for junior members of the social and creator team and will play an important role in developing talent, maintaining delivery excellence and contributing to the continued growth of ZDX's social and creator offering.

• Lead social and creator programmes across a portfolio of clients, providing strategic counsel and ensuring activity aligns with broader communications and business objectives.
• Build and maintain strong senior client relationships, acting as a trusted advisor on social media, content and creator marketing.
• Lead client meetings, workshops and planning sessions, confidently presenting strategies, recommendations and campaign results.
• Identify opportunities to expand digital scopes of work and drive integrated solutions across social, influencer, content and paid activity.
• Support senior agency leads in developing long‑term client growth plans and digital roadmaps.

• Oversee the development and execution of social media strategies, content programmes and creator partnerships across platforms including Instagram, Tik Tok, Linked In, Facebook and You Tube.
• Lead creator and influencer programmes from planning through execution,…