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Global CRM & Retention Strategist
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-08-08
Listing for:
StudentUniverse
Full Time
position Listed on 2026-08-08
Job specializations:
-
Marketing / Advertising / PR
CRM Systems & Management
Job Description & How to Apply Below
Scott Dunn is seeking a Global CRM & Retention Manager to own guest retention and repeat bookings across its luxury brands. You will lead end-to-end retention initiatives, balancing data insights with brand experience, and work across Marketing, Guest Loyalty, Sales and Customer Service to deliver consistent, personalised interactions.
The role is based in London and requires strategic thinking, hands-on execution, and strong collaboration with regional teams to optimise guest journeys and drive
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