Communications Manager- External Relations

Job Description:

Communications Manager - Media Relations

Angel Court, London EC2R 7HJ
– hybrid, office 2 – 3 days per week

Permanent Full time 37.5 hours per week

Salary £46400 - £58000 depending on experience

We consider all types of flexibility wherever possible, including locations, hours and working patterns.

We make health happen

You’ll be a member of a busy media relations and wider Corporate Affairs team, playing an active part to promote and protect Bupa’s reputation through proactive and reactive communications.

You’ll understand the external landscape and the impacts of wider industry and world events on Bupa, identifying opportunities and threats. You’ll have proven PR skills including media relations, stakeholder relations, thought leadership, event management and social media, as well as measurement and evaluation. You’ll call on strong media contacts (preferably in the national, consumer and / or health space) and be able to demonstrate experience planning and executing both proactive campaigns and handling issues and crises.

You’ll work in collaboration with wider Bupa teams to deliver joined-up integrated channel engagement across paid, earned and owned channels. You will also work with senior stakeholders to help design and deliver strategic campaigns that align to market leadership and drive business impact. You’ll be comfortable working with research and data and be able to pick up new concepts quickly, as well as demonstrating strong organisational skills, enthusiasm and creativity.

All members of the media relations team have regular exposure to the Bupa executive and leadership teams in the UK, so being able to work with leaders at a senior level and representing external relations and corporate affairs confidently is a must.

• Advise senior leaders and deliver effective proactive corporate and consumer PR campaigns which reflect business priorities and enhance Bupa’s reputation and brand in the UK as a market leader and employer of choice.
• Deliver all aspects of campaigns to a high quality and standard, on time and within budgets, aligned to our strategic objectives.
• Utilise media relations contacts and skills to generate strong proactive coverage across national, consumer, regional and trade media, as well as handling issues and mitigating negative coverage with both media and internal stakeholders, advising the business of the risks and potential outcomes associated with specific enquiries and recommending courses of mitigating action.
• Plan and deliver strategic and tactical responsibilities both independently, and where necessary, managing agency support.
• Plan and prioritise workload to meet commitments, delivered with clear plans and time frames.
• Align work with relevant stakeholders and work to reduce bottlenecks and ensure delivery in line with agreed timescales.
• Build and maintain excellent stakeholder relationships with all levels of management within Bupa and the wider Corporate Affairs function, as well as building media and external stakeholder contacts across the health landscape.
• Actively participate in ensuring the smooth running of the press office function:
• Confidently handle media enquiries from national, regional and specialist media.
• Produce and align high quality written materials, including written statements, Q&A, briefings, press releases under time pressure.
• Liaise with senior Bupa leaders to provide counsel, aligning on approach and approvals.
• Participate in the rota for the Duty Press Officer to cover out of hours media calls and prepare a daily media briefing.
  
  You In-house or agency PR experience - planning and delivering effective corporate and consumer PR campaigns
  
  Ability to produce excellent quality work to tight deadlines in a pressurised environment
  
  Experience in participating in a reactive press office for major corporate brands, including handling national, regional and specialist media enquiries
  
  Ability to assume full responsibility for key projects and excellent organisational skills
  
  Ability to create high quality written material, translation of content for use across multiple channels, including traditional…