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Advocacy CX Lead: Shape Customer Voice & Loyalty
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-08-10
Listing for:
Barclays
Full Time
position Listed on 2026-08-10
Job specializations:
-
Marketing / Advertising / PR
Marketing Strategy, Digital Marketing
Job Description & How to Apply Below
Barclays in London or Manchester is seeking an Advocacy Creation CX Manager to own the customer advocacy strategy, shaping how we build loyalty and improve customer experiences across products and journeys. You will work with Marketing, Digital, Operations, Segments and Propositions to embed the advocacy strategy, using customer insights and NPS performance to drive measurable outcomes and business impact.
This role requires strong project leadership, stakeholder engagement and a continuous
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