Range Innovation Manager - 12 Month FTC

Who are we?

Hi, we’re  – we turn good days into great years for dogs and their humans.

Hi, we’re  – we turn good days into great years for dogs and their humans. We're working towards longer lives for millions of healthy, happy dogs by providing tailored nutrition that adapts to each dog’s unique needs. It all starts with a few simple questions about their age, breed, zoomie level and tastebuds. From there, owners can create a personalised meal plan that's delivered to their door every month.

No guesswork, no overwhelm. Just exactly the right care for every dog, every day. It's pretty clever stuff. As a certified B Corp, being a responsible business is built into how we work – upholding high social and environmental standards to create better walkies for generations to come. Now, we’re cooking up big plans. Having created an entirely new category in dog food, we have the backing of Purina – one of the world’s largest pet food companies.

You’ll join a bunch of smart people working towards these same goals (and a bunch of very smart office dogs, all working on their own thing).

Innovation Manager (12 month FTC)

Reports to:

Head of Innovation & Range

The food we create is one of the most important ways we bring our purpose to life.

• Our tailored dry food is what makes Tails different. You’ll play a central role in continually improving the products thousands of dogs enjoy every day, while helping bring the next generation of tailored nutrition to life.

• From first insight through to launch, you’ll own projects from end to end. It’s a role with real responsibility, where the decisions you make quickly become products in dogs’ bowls.

• Working alongside experts in Nutrition, Brand, Operations and Product Development, you’ll help shape the future of personalised pet nutrition while building your own capability as an innovation leader.

• Built strong relationships with colleagues across Innovation & Range, Nutrition, Brand, Operations, Commercial and our supplier partners.
• Taken ownership of innovation and renovation projects within the dry food portfolio, confidently leading them through Stage Gate.
• Developed a deep understanding of our tailored dry food proposition, the opportunities within the category and the priorities for the year ahead.
• Become confident using customer insight, commercial performance and Hypercare learnings to strengthen product development.
• Started identifying opportunities to improve both the products we make and the way we bring them to market.

• Lead end-to-end innovation and renovation projects across our personalised kibble portfolio. Build robust project plans, coordinate cross-functional teams and guide projects confidently through Stage Gate, launch and Hypercare.
• Take ownership of delivery, ensuring projects remain on track while balancing customer benefit, technical feasibility and commercial priorities.

• Look for opportunities to make our personalised kibble even better.
• Work with Nutrition, Food Technology and supplier partners to improve recipes, ingredients and manufacturing processes, ensuring our range continues to evolve as customer needs, nutritional science and technology advance.

• Translate customer insight, behavioural data and commercial opportunities into clear product briefs.
• Ensure every project starts with a well-defined problem to solve, a clear customer benefit and measurable success criteria.